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Added 12 mins ago
M
Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
…recommendations for improvement), electronic key system and manager on duties…
Added 12 mins ago
CM
Registered Nurse
Canadian Mental Health Association- Peel Branch
Brampton, ON
- Contract
short-term or intensive case management as needed.
Added 12 mins ago
T
Project Manager
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible for the delivery of the assigned project, its business rhythm and all associated governance aspects in order to…
Added 12 mins ago
SC
Warehouse Break Pack, Part time, Mon-Fri, 8:30 - 4:00
Staples Canada
Amherst, NS
- Part-time
…national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us…
Added 12 mins ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 12 mins ago
M
Rooms Operations Supervisor-Housekeeping
Marriott
Calgary, AB
- Full-time
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair…
Added 12 mins ago
M
Coffee Bar Attendant-Part Time
Marriott
NS · Halifax, NS
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 27 mins ago
Sr/Lead Expeditor
Kiewit
Calgary, AB
…surveillance, escalation, and resources. Formal staffing, personnel management, and program governance remain with the designated lead or…
Added 27 mins ago
RB
Manager, Graphic Design, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Restaurant Brands International is looking for a Manager, Graphic Design to join the Burger King Canada team. This is an exciting opportunity working alongside the Marketing team, leading…
Added 27 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
The Manager, Workplace Operations & Executive Support, Canada leads the safe, effective and consistent operation of Liberty Mutual Canada workplaces and the Canadian Centralized Executive…
Added 27 mins ago
Structural Designer
Mott MacDonald
Vancouver, BC
At Mott MacDonald, we are driven by purpose and powered by brilliant people. As a trusted engineering, management, and development consultancy, we work with clients to solve complex…
Added 27 mins ago
Production Supervisor
Aecon
Cambridge, ON
Under the general direction of the Fabrication Manager, the Production Supervisor will assist in the supervision, coordination and scheduling of fabrication activities on the shop floor in…
Added 27 mins ago
CF
Senior Manager, Military Family Services (Paid Relocation to Cold Lake, AB)
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- $112,490 to $140,650 CAD / year
- Full-time
The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…
Added 42 mins ago
Financial Analyst
ATS Automation
Cambridge, ON
…financial and operational support to Service Leadership and Project Management teams. The role focuses on weekly forecasting, revenue tracking, month-end reporting, and maintaining accurate…
Added 42 mins ago
WF
Master Data Control Analyst
West Fraser
Toronto, ON
- Full-time
Reporting to the Master Data Control Manager, the Master Data Control Analyst is responsible for working with business users and IT to provide hands-on support for enterprise master data…
Added 42 mins ago
MF
Manager, Mortgage Operations
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto, ON
- Other
As a Manager in the Mortgage Finance team, you will be part of a team that is responsible for the execution and analysis of various financial and risk management transactions for the…
Added 42 mins ago
M&
Account Manager/Executive- HR Division
McLean & Company
Toronto, ON
- Full-time
The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging…
Added 42 mins ago
HR
Registered Technologist, CT
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Employment Status: Permanent Part TimeReporting Relationship: Manager, Medical Imaging
Added 42 mins ago
B
Product Manager III, Account Acquisition
Bankjoy
Remote, Canada
- Full-time
- Remote
Mentor and coach the product owner to ensure effective documentation, agile ceremonies, and Jira task management.
Added 57 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
…validating AI-generated outputs and following security and change-management…
Added 57 mins ago
HVAC Estimator
Neelands HR
Burlington, ON · Collingwood, ON
…and regulations. If applicants require accommodation for a disability during the recruitment process, they must make their needs known in advance. Please notify Human Resources or the…
Added 57 mins ago
Dealer Supervisor 2-HFX
Great Canadian Entertainment
Halifax, NS
Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium…
Added 57 mins ago
AG
Pressroom Manager
Apex Graphics
Mississauga, ON
- Full-time
We are looking for a dedicated and skilled Pressroom Manager to take charge of our printing operations and keep quality, efficiency, and safety running at full speed. If you thrive in a…
Added 58 mins ago
RI
Disability Case Manager
RWAM Insurance Administrators Inc.
Elmira, ON
- Full-time
…great listening and communication skills to join our team as a Disability Claims Manager. You will be responsible for proactively managing disability claims in a fair and consistent manner…
Added 1 hour ago
W
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart
Brampton, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Walmart

(CAN) Gérant du service à la clientèle

Alma, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1755 AVE DU PONT S, ALMA, QC G8B 7W7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and training associates on company programs and safety procedures.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Front-end operations
Conflict resolution
Loss prevention
Staff training
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cashier
Loss Prevention
EAS
Inventory
Safety
Operations
Training
Compliance
Transaction Management
Merchandise
Store Standards
Workday

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