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Added 11 mins ago
PP
Marketing Project Manager
PINK PALM PUFF
Canada
- Full-time
Pink Palm Puff is looking for an exceptionally organized, proactive, and results-driven Marketing Project Manager to keep our fast-moving marketing team aligned, efficient, and executing at…
Added 11 mins ago
E
Customer Service Coordinator
EXFO
Quebec, QC
- Full-time
…the Coordinator supports daily operations, escalations, team development, and continuous improvement while ensuring the voice of the customer remains at the center of our…
Added 11 mins ago
A
Accounting Manager I
Altec
Milton, ON
- Full-time
Coordinate the divisional budget process and support forecasting, financial planning, and business decision-making.
Added 11 mins ago
AF
Product Manager
ATB Financial
AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 11 mins ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Telecom Manager, the Telecom Technologist installs, manages and/or maintains equipment used to control and monitor systems, equipment, and processes in the utilities…
Added 11 mins ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
The Maintenance and Asset Manager will ensure all properties, both owned and leased by Connective, are functioning safely, efficiently, and effectively. This may include performing a…
Added 11 mins ago
CC
Assistant Project Manager
CGI Constructors
Mississauga, ON
- Full-time
Support schedule development, track progress and key deliverables, identify potential delays, and communicate schedule concerns to the Project Manager.
Added 11 mins ago
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Customer Service Manager
Walmart
Oakville, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 11 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 41 mins ago
SI
Operations Manager, Construction
Synectics Inc.
Courtenay, BC
- $130,000 to $140,000 CAD / year
- Full-time
An established Vancouver Island construction company is seeking an experienced Operations Manager to lead field operations across residential, commercial, light industrial, and civic…
Added 41 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 41 mins ago
EP
Operational Controls Manager
Embrace Pet Insurance
NB · Chiasson Office, NB
- Full-time
Added 41 mins ago
FH
Learning & Development Coordinator
Fairmont Hotels & Resorts
Banff, AB
- Full-time
We are seeking a high-energy and versatile individual to join our team as a Learning and Development Coordinator at the Fairmont Banff Springs Hotel. In this role, you will be dedicated to…
Added 41 mins ago
NC
Sales and Service Coordinator
NAPA Canada
L'Orignal, ON
- Full-time
You will work in close collaboration with the Sales Manager.
Added 41 mins ago
S(
Territory Sales Manager (Montreal, Quebec)
SDI (North America), Inc.
Montreal, QC
- Full-time
…had significant clinical experience as a hygienist, office manager or dental assistant. This candidate should be comfortable with frequent travel and be able to service current accounts and…
Added 41 mins ago
T
TW – Sales Manager – Gérant.e des ventes
Traction
Mississauga, ON
- Full-time
…program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your…
Added 41 mins ago
EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 41 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 41 mins ago
ST
Field Operations Leader
Securitas Technology Canada
Port Coquitlam, BC
- $90,000 to $100,000 CAD / year
- Full-time
…execution, and acts as a trusted partner to the District Service Manager, Project teams, and customers. This position is ideal for a technically strong leader who isn’t afraid to roll up…
Added 41 mins ago
SI
Commercial Glazing Service Superintendent
Synectics Inc.
Calgary, AB
- Full-time
Assist the Service Manager with workflow planning, resource allocation, and continuous service improvements.
Added 41 mins ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke
- Full-time
…by QuadReal Property Group, a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. With locations across Greater Vancouver,…
Added 41 mins ago
Mechanical Project Engineer
Domtar Products
Port Mellon, BC
Reporting to the Engineering Manager, the Project Engineer is responsible for leading and managing Capital Expenditure (CapEx) and Major Maintenance projects from initial planning and scope…
Added 41 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 41 mins ago
FC
Advertising Specialist
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
…support of Fidelity Investments Canada. Working closely with the Manager, Digital Advertising, Fidelity’s media agency, internal departments, content marketing, production, and digital…
Added 41 mins ago
SC
Team Leader – Ecology & Biodiversity (Pacific Region)
SLR Consulting
Kamloops, BC · Kelowna, BC · Vancouver, BC
- Full-time
…resourcing, delivery quality, commercial performance and people development in alignment with the Practice Area strategy. They partner with other regional Team Leaders, Practice Manager,…

Walmart

(CAN) Gérant du service à la clientèle

Alma, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1755 AVE DU PONT S, ALMA, QC G8B 7W7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and training associates on company programs and safety procedures.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Front-end operations
Conflict resolution
Loss prevention
Staff training
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cashier
Loss Prevention
EAS
Inventory
Safety
Operations
Training
Compliance
Transaction Management
Merchandise
Store Standards
Workday

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