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Added 8 mins ago
DC
Senior Environmental Consultant
Dillon Consulting Limited
Ottawa, ON
- Full-time
…in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the…
Added 8 mins ago
VC
Registered Nurse (RN) - Med/Surg - Acute Medicine
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Come work as a Registered Nurse at Vancouver Coastal Health (VCH) in our Acute Medicine unit at Lions Gate Hospital in North Vancouver, BC! Apply now to join the team!
Added 8 mins ago
VC
Registered Nurse (RN) - Med/Surg - Acute Medicine
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Come work as a Registered Nurse at Vancouver Coastal Health (VCH) in our Acute Medicine unit at Lions Gate Hospital in North Vancouver, BC! Apply now to join the team!
Added 8 mins ago
RB
Lead Full Stack Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Demonstrate SDLC understanding throughout all development phases.
Added 23 mins ago
MP
Junior Real Estate Agent – Dubai (Training Provided)
McCone Properties
Ottawa, ON
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 23 mins ago
A
Refinery Planning Economist (Relocation to Saudi Arabia is required.)
aramco
Toronto, ON
- Full-time
Contribute to the development of yearly business plans by providing insights into market trends and refinery operations outlook. Execute short-term optimization opportunities within…
Added 23 mins ago
A
Investor Relations Specialist - Relocate to Saudi Arabia, Permanent Expat Relocation Package
aramco
Toronto, ON
- Full-time
The IR team is responsible for providing best-in-class investor engagement practices, leading collaboration within the Group to support capital market activities, and building capabilities…
Added 23 mins ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
Backed by a highly capable, credentialed, and professional team, our family-owned company delivers Urban Development, Mountain Development, Property Management, and Civil Works across…
Added 38 mins ago
S
Interim Lead
sephora.com
Nanaimo, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to…
Added 38 mins ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
Build and lead a high-performing team of Managers, Supervisors, and frontline staff, developing those who own outcomes and drive results
Added 54 mins ago
L
Senior Learning Designer (Canada)
lululemon
Vancouver, BC
- Full-time
The Learning Design team partners with the business to create scalable, high‑impact learning experiences. The team leads the end‑to‑end learning lifecycle from strategy and design through…
Added 54 mins ago
Shift Leader
McDonald's
Calgary, AB
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and…
Added 54 mins ago
Shift Leader
McDonald's
Calgary, AB
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and…
Added 54 mins ago
Shift Leader
McDonald's
Calgary, AB
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and…
Added 1 hour ago
OT
Lead Quality Assurance Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 1 hour ago
KC
Pharmacy Manager / Licensee
Kenron Compounding Pharmacy
Calgary, AB
- $66 to $70 CAD / hour
- Full-time
As Pharmacy Manager / Licensee, you will lead your assigned location day to day, with responsibility for pharmacy operations, team leadership, patient care, regulatory compliance, workflow,…
Added 1 hour ago
P
Product Support Specialist
Pigment
Toronto, ON
- Full-time
…processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real…
Added 1 hour ago
A
Quality Assurance Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team
Added 1 hour ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 1 hour ago
W
Associate Technical Consultant
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
Lead the development of construction drawing packages such as cabinet details, floor plans, installation details, wiring and termination diagrams, EWPs, CWPs, Vendor scope of work and…
Added 1 hour ago
F
Project Manager II
Fluor
Vancouver, BC
- Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 1 hour ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…communication skills, customer-centric leadership, and the ability to lead virtual teams across Microsoft, partner organizations, and customer stakeholders. The Copilot Cloud Solution…
Added 1 hour ago
U
Scientifique des données III-Ing/Data Scientist III- Eng
UKG
Montreal, QC
- Full-time
Added 1 hour ago
V
Project & Shutdown Management Lead
Vale
Canada
- Full-time
Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and…
Added 1 hour ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…

Walmart

(CAN) Gérant du service à la clientèle

Joliette, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1505 BOUL FIRESTONE, JOLIETTE, QC J6E 9E5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Conflict resolution
Team training
Loss prevention
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Handling
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Team Development
Transaction Processing
Store Standards
Operational Efficiency
Customer Loyalty
Emergency Readiness

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