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Added 18 mins ago
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Facility Manager
BGIS
Sudbury, ON
- Full-time
The Facility Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency…
Added 1 hour ago
AC
Food Service Delivery Driver
Aramark Canada
Halifax, NS
- Full-time
…Dalhousie University. The Driver will report to the Vending Manager and be responsible for delivering, stocking, supporting, and working within all retail outlets across the Dalhousie…
Added 1 hour ago
GC
Sales and Service - Garden Supplies - Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll…
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Sarnia, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Williams Lake, BC
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
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Team Leader
Dollarama
Grande Prairie, AB
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 1 hour ago
K
Seasonal Sales Associate (Toronto Eaton Centre)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
K
Seasonal Sales Associate (Conestoga Mall)
Knix
Waterloo, ON
- $18.95 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
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Seasonal Sales Associate (Sherway Gardens)
Knix
Toronto, ON · Etobicoke, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
K
Seasonal Sales Associate (Robson)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Langley (District), BC · City of Langley, BC
- $16 to $25.8 CAD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 1 hour ago
K
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
K
Seasonal Sales Associate (Mission)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
K
Seasonal Sales Associate (Southgate)
Knix
AB · Edmonton, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 2 hours ago
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Gestionnaire principal.e, Processus et produit // Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
7 ans ou plus d’expérience en gestion de produit, en ingénierie des processus d’affaires ou en opérations numériques (idéalement dans l’écosystème du commerce électronique ou des…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Regina, SK
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Team Leader
Dollarama
Chilliwack, BC
- $19.4 to $19.99 CAD / hour
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Grimsby, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Saint-Felix-de-Valois, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
TH
General Warehouse Associate : Various Shifts (between 5:00AM - 2:30AM) & Days (Weekdays & Weekends) AVRO FDC/SFC
The Home Depot Canada
Mississauga, ON
- Full-time
Reports to Operations Manager (OM) or Assistant Manager (AM) depending on location
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Winnipeg, MB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 2 hours ago
MR
Part-Time Sales Associate
Match Retail
Cambridge, ON
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…

Walmart

(CAN) Gérant du service à la clientèle

Saint-Hyacinthe, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5950 RUE MARTINEAU, SAINT-HYACINTHE, QC J2R 2H6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Transaction oversight
EAS systems
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Compliance
Training
Merchandising
Transaction Oversight
Operational Standards
Walmart Protection Plans
Credit Card Services

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