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Added 3 mins ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 18 mins ago
RS
Part-Time Casual Broadcast Associate - Sportsnet
Rogers Sports & Media
Toronto, ON
- Part-time
We’re looking for a Part-Time Casual, Broadcast Associate to help us grow the Sportsnet brand through the creation and execution of engaging highlight stories for the Network.
Added 18 mins ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 18 mins ago
AS
Technical Lead - AI Delivery
Ardent SoftSol Inc.
Brampton, ON
- Contract
…Brampton, ON (Onsite), who has experience as lead the design, development, implementation, and operationalization of enterprise AI solutions across Finance, Supply Chain, Procurement, HR,…
Added 18 mins ago
JI
Freight Flow Associate
J.D. Irving, Limited
Atholville, NB
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 18 mins ago
New York Fries Hourly Supervisor - Vaughan
Recipe Unlimited
Vaughan, ON
Follow all New York Fries standards, outlined by the Store Manager, Regional Business Development Manager and New York Fries Executive team
Added 18 mins ago
SA
Customer Account Leader Assc (Helicopter Business Unit)
Standard Aero
Winnipeg, MB
- Full-time
The Helicopter Business Unit is in search of an Associate Customer (Service) Account Leader to work in its Plant #4 facility in Winnipeg. This position is targeted for junior candidates to…
Added 18 mins ago
FD
Warehouse Associate - Afternoons, Guelph, ON - Full Time, Permanent
Fraser Direct
Guelph, ON
- $17.6 to $19 CAD / hour
- Full-time
Warehouse Associate, Full-Time, Permanent, Afternoon Shift
Added 18 mins ago
JI
Flooring Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 18 mins ago
T
Customer Experience Associate - Moncton Downlown
TD
Moncton, NB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 18 mins ago
T
Personal Banking Associate (Full time) - Jean-Talon & Querbes
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 34 mins ago
CU
Sales Development Representative
Coface USA
Pointe-Claire, QC
- $65,000 to $75,000 CAD / year
We are seeking motivated and ambitious early-career Sales Development Representatives (SDRs) to help drive pipeline growth for our Trade Credit Insurance (TCI) business across the U.S.
Added 48 mins ago
W
Warehouse Associate
Wesco
Sudbury, ON
- Full-time
When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and…
Added 48 mins ago
Seasonal Retail Sales Associate, Galeries de la Capitale
Bell
Quebec, QC
Opportunity for career growth, development and promotions
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 1 hour ago
TR
Dynamics CRM Developer
Tenth Revolution Group
Ottawa, ON
- Full-time
…within the Information Systems team, responsible for the ongoing development, administration, integration, and optimization of CFI's Microsoft Dynamics and Power Platform…
Added 1 hour ago
LW
Retail Associate
LakeCity Works
NS · Dartmouth, Nova Scotia
- Full-time
LakeCity Works is looking for an organized, customer-focused Retail Associate to support the growth and day-to-day operations of our retail business, selling handmade, solid wood furniture…
Added 1 hour ago
JI
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 1 hour ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Port Moody, BC
- $16 to $19 USD / hour
- Part-time
…environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual…
Added 1 hour ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 1 hour ago
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Consultant, Services de conseil et d’analyse / Consultant, Consulting & Analytics Services
IQVIA
Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Added 2 hours ago
R(
Temporary Fashion Associate - Miramichi Power Centre
Reitmans (Canada) Ltée/Ltd
Miramichi, NB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
VG
Director, Manufacturing Operations (North America)
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
Build organizational capability through succession planning, coaching, performance management, associate development, and strong front-line and site leadership

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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