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Added 9 mins ago
SV
Financial Analyst
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- Full-time
Provide a daily view of cash receipts to the Finance Lead.
Added 9 mins ago
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Driver Helper
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- Part-time
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Added 9 mins ago
TU
One Year Management Placement / Internship - Scarborough
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- Volunteer
…branches you’ll take on real responsibilities and gain hands-on experience across customer service, sales, marketing, finance, operations, and more - all within a supportive…
Added 9 mins ago
CR
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- Full-time
Lead maintenance and housekeeping staff and participate in Health & Safety initiatives and Manager on Duty rotation
Added 9 mins ago
XT
Operations Support
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- Full-time
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Added 9 mins ago
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- Full-time
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Added 9 mins ago
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Executive Housekeeper - Resort (Queens County, NS)
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NS · Queens, NS
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- Full-time
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Industrial Cybersecurity Senior Consultant 1
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…critical infrastructure clients. The Industrial Cybersecurity Lead leverages their technical and industry knowledge of OT networks and industrial cybersecurity to contribute to the…
Added 9 mins ago
KB
Freight Flow Associate
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Lead overall operational performance to achieve safe, sustainable, and reliable production while meeting productivity, quality, cost, and business objectives.
Added 9 mins ago
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Senior GRC Analyst
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- $116,000 to $146,000 CAD / year
- Full-time
…environments and modern software development, combined with practical experience across security governance, risk management, compliance and customer…
Added 9 mins ago
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Technical Sales Engineer (Electrical Power Solutions) (LB0010)
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- Full-time
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Coordonnateur des opérations - Operations Coordinator
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- Full-time
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Added 9 mins ago
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- Full-time
The SEO Managers will lead market- or site-specific SEO/GEO work, including localized recommendations, market priorities and campaigns, and optimization of specific content and experiences.…
Added 9 mins ago
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Controls Designer
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- $75,000 to $85,000 CAD / year
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Perform calculations required for the winch or hoist to be engineered and lead the process of advance material requisitions to get key components on order
Added 9 mins ago
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Transportation/Execution Manager
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- Full-time
Coordinate execution with the commercial team to ensure efficient transportation from plant to customer
Added 9 mins ago
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Store Manager - Fairview Pointe-Claire
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- Full-time
…results, supporting brand growth, and delivering an exceptional customer…
Added 9 mins ago
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Sorter
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Added 9 mins ago
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Business Operations Manager - Acheson
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- Full-time
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Added 9 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Parry Sound, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
W
Customer Service Manager
Walmart
Digby, NS
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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