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Added 7 mins ago
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Material Handler
Napoleon
Barrie, ON
- Full-time
Maintain a clean and organized work area and maintain all equipment requiring maintenance according to maintenance guidelines and established procedures.
Added 7 mins ago
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(CAN) OMNI Customer Fulfillment Associate**PART-TIME TEMPORARY 6 MONTHS**
Walmart
Bolton, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 7 mins ago
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(CAN) Stock Unloader Associate (3 month contract)
Walmart
Hanover, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 7 mins ago
W
(CAN) Préposé au stockage, fruits et légumes
Walmart
Saint-Jérôme, QC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 21 mins ago
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Analyst, Accounting Shared Service
Bed Bath & Beyond
Brampton, ON
- Full-time
…nutrition counselling, hiking shoes, a yoga outfit or fitness…
Added 52 mins ago
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Warehouse Associate
Wesco
Sudbury, ON
- Full-time
As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance…
Added 52 mins ago
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Sales Associate - Sleep Country & Silk & Snow
Sleep Country
Ottawa, ON
- Full-time
We’re looking for a Sales Associate to be at the heart of the customer experience with two iconic Canadian brands, Silk & Snow and Sleep Country Canada at one combined location. This unique…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
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(CAN) Préposé au traitement des commandes OMNI
Walmart
Hull, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
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(CAN) Dairy Frozen Associate (Overnight)
Walmart
Hanover, ON
- Full-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Montreal, QC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
Stock Unloader Associate
Walmart Canada
New Westminster, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 3 hours ago
TH
Lot Associate Part-Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 3 hours ago
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Warehouse associate
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Mount Pearl, NL
- Full-time
Ship, deliver or pick up parts, products or equipment
Added 3 hours ago
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Environmental Services Supervisor, Healthcare - Contract (Afternoon and Evening)
Compass Group Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 3 hours ago
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(CAN) Produce Stocker
Walmart
Hanover, ON
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 4 hours ago
TH
Lumber Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 5 hours ago
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Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot Canada
Airdrie, AB
- Part-time
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Added 5 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…standards, increase customer retention, and further develop Rentokil associate’s…
Added 5 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…standards, increase customer retention, and further develop Rentokil associate’s…
Added 6 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…standards, increase customer retention, and further develop Rentokil associate's…
Added 6 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…standards, increase customer retention, and further develop Rentokil associate's…
Added 6 hours ago
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(CAN) Asset Protection Associate
Walmart
Kamloops, BC
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

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Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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