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Added 1 min ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dieppe, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
W
Chef Supervisor
Wesley
Hamilton, ON
- Full-time
Our Food Services team prepares over 100,000 meals annually for our social programs, while executing catering events for organizations in the Hamilton area as part of our growing social…
Added 1 min ago
RG
Director, Financial Reporting
Regional Group
Ottawa, ON
- Full-time
…improvement. The Director works closely with FP&A, Financial Shared Services and Business Transformation so that reliable financial information is produced efficiently and translated into…
Added 1 min ago
Canadian Commercial Manager
Sipcam Agro USA
Canada
The Canadian Commercial Manager will build and lead all business in the Canadian market. The priorities of this position to work with customers to achieve sales objectives and manage the…
Added 1 min ago
R
Assistant Branch Manager
RBC
Surrey, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 17 mins ago
T
Personal Banking Associate Trainee - Future Opportunities
TD
Milton, ON · Oakville, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 17 mins ago
T
Personal Banker Trainee - Cantonese and/or Mandarin
TD
Markham, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 17 mins ago
T
Customer Experience Associate
TD
Thornbury, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 17 mins ago
M
Specialist, Data Governance and Strategy
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to Manager, Data Governance and Strategy.
Added 17 mins ago
Area Reliability Manager
Michelin
Waterville, QC
foster team development and empowerment, actively support succession planning, and collaborate closely with the Site Maintenance Manager to strengthen the team’s leadership pipeline.
Added 17 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager, Interprofessional Practice, the Staff Physical Therapist provides assessment and treatment to those patients referred to Community…
Added 17 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager, Interprofessional Practice, the Staff Physical Therapist provides assessment and treatment to those patients referred to Community…
Added 17 mins ago
A
Recreation & Volunteer Coordinator - AgeCare Royal Oak
AgeCare
Kingsville, ON · AgeCare Royal Oak
- Full-time
The Recreation and Volunteer Coordinator is responsible for planning, developing, and facilitating a variety of meaningful recreation and leisure pursuits which promote wellbeing, purpose,…
Added 17 mins ago
M
Digital Product Owner
Manulife
Waterloo, ON · Montreal, QC
- Full-time
Exposure to CMS tools, particularly Adobe Experience Manager, and basic knowledge of agile methodologies like Lean, Scrum, and Kanban.
Added 17 mins ago
M
Senior Tax Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…reporting. Reporting to the AVP, Global Taxation and supporting the Manager, Global Taxation, the incumbent will work closely with Global Tax colleagues, local tax teams, Finance, IT, and…
Added 17 mins ago
Supervisor - Intake & Reporting
Halton Region
Oakville, ON
Reporting to the Manager, Immunization Services, this position will provide leadership, supervision, and support to a team that may include Public Health Nurses, Registered Nurses, Data…
Added 17 mins ago
TA
Technical Program Manager (GenAI)
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Tiger Analytics is one of the fastest-growing AI services firms, partnering with some of the world's largest and most influential organizations to redefine how business gets done. We help…
Added 17 mins ago
Network Administration Technician
Independent Electricity System Operator
Canada
Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of…
Added 17 mins ago
Manager, Investigations and Compliance
The Government of Nova Scotia
Halifax, NS
Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity…
Added 17 mins ago
Manager - Public Health Early Years
Nova Scotia Health and IWK Health
Dartmouth, NS
Reporting to the Director, Public Health, and working closely with the zone Public Health management team, the Manager is responsible for anticipating and planning the Public Health…
Added 17 mins ago
Series Lead
Aecon
Kincardine, ON
Under the general direction of the Area Manager, the Series Lead will assist in the planning, documentation preparation, coordination and scheduling of activities within their assigned…
Added 17 mins ago
WH
Assistant Project Manager
Winnipeg Housing Rehabilitation Corporation
Winnipeg, MB
- Full-time
Working with the Director, the Assistant Project Manager (APM) will support new affordable housing developments, major building retrofits, and renovations through all project stages - from…
Added 17 mins ago
W
Gestionnaire de comptes médias payants/ Paid Media Account Manager
Webtmize
Montreal, QC
- Full-time
Assurer la communication interne entre les différents services et aider à la gestion des partenaires externes;
Added 17 mins ago
CF
Evaluation & Measurement Specialist
Calgary Foothills Primary Care Network
Calgary, AB
- Temporary
Reporting to the Evaluation Manager, the Evaluation & Measurement Specialist is a key member of the evaluation team. This position works closely with Program Managers, Liaisons, and other…
Added 17 mins ago
RS
Division Manager - Eddy Current
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
…service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of services is tailored towards maintenance, integrity, construction for both…

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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