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Added 9 mins ago
HR
Sales Associate - Eyewear Contract
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 9 mins ago
C
Team Leader
Co-op
Nipawin, SK
- Full-time
Lake Country Co-op invites applications for the position of full-time Team Leader in partnership with the Cumberland House Cree Nation. This position is on-site at the Par-A-Mart…
Added 24 mins ago
MW
CAN Team Leader - Alberta
Mountain Warehouse
AB · Edmonton, AB
- $17 CAD / hour
- Part-time
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every…
Added 24 mins ago
S
Deli - Manager Deli @ Our Broadmead Location
Sobeys
Victoria, BC
- Full-time
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 24 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brockville, ON
- Part-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 24 mins ago
W
Stocking 3 Team Lead
Walmart
Campbell River, BC
- Full-time
1. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 24 mins ago
H
Assistant Manager, SFU Starbucks West Mall, Burnaby
Havergal
Burnaby, BC
- Full-time
…performance. This role partners with the Unit Manager to develop and lead a high-performing team, maintain Starbucks brand standards, and create a welcoming environment for customers and…
Added 25 mins ago
R(
Store Manager - Fairview Pointe-Claire
Reitmans (Canada) Ltée/Ltd
Pointe-Claire, QC
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 25 mins ago
DSW: Assistant Manager
DSW-Designer Shoe Warehouse
Edmonton, AB
As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will…
Added 40 mins ago
P&
Executive & Office Services Assistant
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
Previous supervisory or team-lead experience is preferred.
Added 40 mins ago
ON
Assistant Manager - Outlet Coll Winnipeg
Old Navy
Winnipeg, MB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 40 mins ago
L
Retail Store Manager - CF Markville
Lovisa
Markham, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 40 mins ago
G
Seasonal Retail Sales Associate - High Street Shopping Centre
Gap
Abbotsford, BC
- Part-time
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread…
Added 55 mins ago
JI
Cut Shop Associate
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 55 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Winnipeg, MB
- Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 55 mins ago
C
Department Supervisor-Produce
Co-op
Edmonton, AB
- Full-time
Lead, Train & Support Staff through coaching, direction, and team meetings.
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
…focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain…
Added 1 hour ago
RG
Senior Buyer
R2 Global
Toronto, ON
- Full-time
…chance to own day-to-day buying across the full assortment, lead a small team and work closely with planning, marketing and the eCommerce and retail channels. It suits a commercial operator…
Added 1 hour ago
WM
Store Manager - Marlborough Mall
Wow! Mobile Boutique
Calgary, AB
- Full-time
As a Store Manager, it is your responsibility to make sure your location is delivering excellence in customer experience; follows all operational policy and procedures and meets sales goals…
Added 1 hour ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- From $20.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 1 hour ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 hour ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
…focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Foster Collaboration: Foster a culture of collaboration and continuous improvement within the Advanced Analytics team. Organise and lead cross-functional knowledge transfer sessions and…
Added 1 hour ago
Corporate Store Supervisor I
Bulk Barn
St. Albert, AB
A Store Supervisor assists in all aspects of the day-to-day running of the business.

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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