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Added 10 mins ago
YO
Tai Chi Instructor
YMCA of Greater Toronto
Markham, ON · Toronto, ON · North York, ON · Scarborough, ON
- Part-time
Be the Spark! Join our passionate team and help us to achieve great things in our community!
Added 10 mins ago
YO
Lifeguard & Swim Instructor
YMCA of Greater Toronto
Toronto, ON
- Part-time
Be the Spark! Join our passionate Aquatics team and help us to achieve great things in our community
Added 10 mins ago
Registered Nurse (Donor Centre Nurse)
Canadian Blood Services
St. John's, NL
Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
Added 10 mins ago
WM
Store Manager - Marlborough Mall
Wow! Mobile Boutique
Calgary, AB
- Full-time
…customer with the most helpful, friendly, unbiased advice. You lead by example and create an environment where team members receive regular coaching and…
Added 10 mins ago
S
Mechanical Engineer
Shred-tech
Cambridge, ON
- Full-time
…cross-functional collaboration and the ability to independently lead complex assignments while elevating the capability of…
Added 10 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 10 mins ago
VC
Combined Lab & Radiology Technologist (CLXT), Bella Coola
Vancouver Coastal Health
Bella Coola 1, BC
- $38.93 to $48.59 CAD / hour
- Other
Come work as a Combined Lab & Radiology Technologist (CLXT) with Vancouver Coastal Health (VCH) at Bella Coola General Hospital in Bella Coola, BC! Apply now to join the team!
Added 10 mins ago
BR
Maintenance Manager
BGO Real Estate
Cambridge, ON
- Full-time
Lead, supervise, and mentor maintenance staff, contractors, and service providers.
Added 10 mins ago
GC
Unit Manager, Food Service
Group Compass Ltee
London, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 10 mins ago
GC
Tim Hortons Supervisor - Full-Time
Group Compass Ltee
Sudbury, ON
- Full-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 10 mins ago
DH
Marketing Manager
Decoda Health
Toronto, ON
- Full-time
You'll also lead the people doing the work. You'll mentor and train our content and creative team, raise the bar on what they make, and help them grow into stronger marketers.
Added 10 mins ago
RE
Design Engineer
RJC Engineers
Ottawa, ON
- Full-time
…purpose: to positively impact our communities and invest in our team’s growth and…
Added 10 mins ago
CC
Front of House Manager Part Time at Peterborough Memorial Center
Compass Canada
Peterborough, ON
- Part-time
Are you ready to lead a team in a high-energy, fast-paced sports and entertainment environment? We are seeking a dynamic, organized Shift Supervisor to oversee our food and beverage…
Added 10 mins ago
CC
Chairman's Club Supervisor, Rogers Place
Compass Canada
Edmonton, AB
- Part-time
Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders
Added 10 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 10 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- From $20.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 10 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 10 mins ago
VE
Sorter
Veolia Environnement SA
Edmonton, AB
- Full-time
Advises Lead Hand/ Supervisor when production targets will not be met and provide explanation of shortfalls and actively participate in the development of productivity improvement…
Added 10 mins ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
As a Technical Program Manager at Motive, you will lead complex, high-impact programs that strengthen our platform foundations and improve how engineering teams deliver at scale. This role…
Added 10 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Added 10 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 25 mins ago
C
Business Development Manager - Winnipeg
Caesarstone
Winnipeg, MB
- Full-time
Self-motivated, proactive, and results-driven with the ability to work independently and as part of a team.
Added 25 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 25 mins ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Foster Collaboration: Foster a culture of collaboration and continuous improvement within the Advanced Analytics team. Organise and lead cross-functional knowledge transfer sessions and…
Added 25 mins ago
Sales - Director of Sales (Quebec and Eastern Canada)
The Erb Group
Vaudreuil-Dorion, QC
We are seeking an experienced Director of Sales to lead our regional sales team and drive business growth throughout Quebec and Eastern Canada.

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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