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Added 5 mins ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 5 mins ago
LC
Senior Account Executive, Payments
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for an Account Executive, Payments to join our NOAM team. You will be responsible for driving the adoption of Lightspeed Payments within Lightspeed's existing merchant base in…
Added 5 mins ago
LC
Senior Account Executive, Payments
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for an Account Executive, Payments to join our NOAM team. You will be responsible for driving the adoption of Lightspeed Payments within Lightspeed's existing merchant base in…
Added 5 mins ago
JC
Warehouse Lead
JYSK Canada
Brantford, ON
- $19 to $22 CAD / hour
- Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 20 mins ago
E
Automotive Detailer
Enterprise
Belleville, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.65 / hour and is located at 301 COLEMAN STREET,…
Added 20 mins ago
E
Automotive Detailer - Car Washer - Lindsay
Enterprise
Peterborough, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 351 KENT STREET WEST…
Added 21 mins ago
HR
Operations Specialist
Harry Rosen
Vancouver, BC · Oakridge Shopping Centre
- Full-time
…Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional…
Added 21 mins ago
MC
Full-time Assistant Shift Lead (CA87 389 Queen)
Miniso Canada
Toronto, ON
- Full-time
We are looking for a Full-time Assistant Shift Lead to join us in our 389 Queen location.
Added 21 mins ago
A
Grocery Merchandiser
Acosta
Levis, QC
- Part-time
Acosta Canada / Mosaic is currently looking for a Grocery Team Lead. In this role, you will play a key part in planogram resets, in-store inventory management, stock rotation and…
Added 21 mins ago
CG
Banquet Chef - C Hotel
Carmen's Group
Hamilton, ON
- $50,000 to $60,000 CAD / year
- Full-time
At the C Hotel by Carmens, our culinary team does more than just cook - they create experiences that leave lasting impressions. Whether you’re preparing large-scale banquet menus for…
Added 36 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · Manitoba, Canada
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 36 mins ago
RH
Director of Finance
Robert Half
Vancouver, BC · Greater Vancouver, BC
- $150,000 to $170,000 CAD / year
- Full-time
…world's most sophisticated commercial, healthcare, hospitality, retail, and workplace…
Added 36 mins ago
E
Automotive Detailer - Car Washer - Toronto
Enterprise
Toronto, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 121 LAIRD DR EAST…
Added 36 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Parry Sound, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 36 mins ago
Store Manager
UFA Co-operative Ltd.
Grimshaw, AB
Lead, coach, and develop a customer-focused team committed to delivering exceptional service.
Added 36 mins ago
CT
Vice-President, Pricing & Promotions
Canadian Tire Corporation
Toronto, ON
- Full-time
…Merchandise Planning, the Vice-President, Pricing & Promotions will lead pricing and promotional strategy across CTC’s retail businesses. This leader will use customer insights, market…
Added 36 mins ago
PT
Parts Manager
Premier Truck Group
Sarnia, ON
- Full-time
We are looking for a results-driven Parts Manager to lead our parts department and grow its profitability. This is a fast-paced, people-focused leadership role: you will motivate and…
Added 36 mins ago
PT
Parts Manager
Premier Truck Group
London, ON
- Full-time
We are looking for a results-driven Parts Manager to lead our parts department and grow its profitability. This is a fast-paced, people-focused leadership role: you will motivate and…
Added 36 mins ago
R
Sales Advisor IV - Yorkdale Shopping Centre Spaces
Rivian
Toronto, ON
- Full-time
…areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future…
Added 36 mins ago
T
Holiday Sales Associate PT Under 20 hours
Tumi
Niagara-on-the-Lake, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 36 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 36 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 36 mins ago
WC
Stocking 3 Team Lead
Walmart Canada
Campbell River, BC
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 36 mins ago
WC
Stocking 3 Team Lead
Walmart Canada
Campbell River, BC
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 36 mins ago
WC
(CAN) Leader d'équipe, stockage 2
Walmart Canada
Mascouche, QC
- Full-time
Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals,…

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Training
Transaction Oversight
Merchandising
Customer Loyalty
Operational Standards
Emergency Readiness

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