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Added 3 mins ago
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Superintendent, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
Direct all project personnel on site and report to the Project Manager
Added 3 mins ago
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Senior Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We are seeking a results-driven and experienced Senior Project Manager to lead the successful execution of our heavy civil construction projects. In this role, you will be responsible for…
Added 3 mins ago
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Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We’re seeking a seasoned Project Manager with extensive experience in large construction projects to lead our dynamic team. As the Project Manager, you’ll step into a leadership role where…
Added 3 mins ago
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Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 18 mins ago
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TD
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- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
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Added 34 mins ago
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Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
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Partner Delivery Project Manager
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- Full-time
…support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external…
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Added 34 mins ago
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Sr. Health & Safety Manager
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Mississauga, ON
- $122,000 to $172,000 CAD / year
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Emergency preparedness and crisis-response planning across the site network.
Added 34 mins ago
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construction inspector
Zgemi Inc.
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- Full-time
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Added 34 mins ago
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Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
As a member of the store management team, assists the Store Manager in ensuring all operational, business, and personnel targets are achieve for the store. Overseeing the daily operation of…
Added 34 mins ago
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Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 48 mins ago
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Receptionist/Administrative Assistant
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- Full-time
Aplin Martin is a full-service Civil Engineering, Architecture, Planning, Environmental and Survey company, celebrating over 57 years of success in making sustainable communities a reality…
Added 1 hour ago
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Facility Manager III
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Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
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Addictions Counsellor Degree
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Regina, SK
- Full-time
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Added 1 hour ago
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Senior Laboratory Technologist -CVH Microbiology
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Working collaboratively with the Laboratory Manager, Medical/Scientific staff and the laboratory team, the Senior Technologist supports overall laboratory operations, workflow, staffing…
Added 1 hour ago
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The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
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Planner 1 (City Design & Planning)
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- Full-time
Reporting to the Manager, Planning, this position requires knowledge in a variety of areas related to long range planning, development planning, urban design, and environmental…
Added 1 hour ago
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Added 1 hour ago
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Project Manager - Real Estate
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AB · Edmonton, Canada
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Added 1 hour ago
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Licensed Practical Nurse, Full Scope
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Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
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Merchandiser, Hourly Part Time Flexible Shifts
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

Walmart

(CAN) Gérant du service à la clientèle

Kirkland, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and a positive shopping experience. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Compliance
Operational Standards
Merchandise
Register Controls
Workday

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