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Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Grant, Winnipeg, MB
- Part-time
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Added 12 mins ago
A
Mechanical Technologist - Integration
AtkinsRéalis
Mississauga, ON
- Full-time
…for testing, troubleshooting and execution support of tooling…
Added 12 mins ago
UO
Sessional Lecturer - PHL3605H5 S - Philosophy of Artificial Intelligence
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…understanding and grounding in foundation models, moral guidance for AI systems, and the moral status of artificial…
Added 12 mins ago
CM
Development Officer
Coal Mine Theatre
Toronto, ON
- Full-time
…Coal Mine has grown quickly and is now building the people, systems, and practices to sustain its success. Fundraising has been led personally by Ted Dykstra, the Artistic Director. As Coal…
Added 27 mins ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
…chain infrastructure, fulfillment delivery, and integrated systems. Working across IT service owners, Network, End User Support, Supply Chain, external partners, vendors, and technical…
Added 28 mins ago
UO
Sessional Lecturer - EDS275H5S Mass Media and Debunking the Myths of Education
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…beliefs about curriculum, students, teachers, and education systems. The ability to interpret and assess the merits of news, fake news, research, and social media content is an increasingly…
Added 28 mins ago
UO
Sessional Lecturer - PHL241H5 S - Ethics of Artificial Intelligence
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…explainability and accountability in AI decision-making, trust in AI systems, relationships between humans and AI, the effects of AI on human labour, and the alignment between AI and human…
Added 28 mins ago
UO
Sessional Lecturer - EDS291H5S Black Education
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…policy, practice and teaching pedagogies that aim to produce systems of education without oppression. By looking specifically at research focused on black schooling in Ontario, students…
Added 28 mins ago
C
ERP UI/UX Fiori Developer
Capgemini
Vancouver, BC
- Full-time
The UI/UX Fiori Developer is responsible for designing, developing, configuring, and supporting modern SAP user experience and cloud-based solutions across SAP S/4HANA and SAP Business…
Added 28 mins ago
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Senior Electrical Estimator – Commercial Construction
I8IS - Infiniti Software Solutions
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 28 mins ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
Added 28 mins ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Added 28 mins ago
BF
Health Safety Environment Coordinator
BAUER Foundations Canada Inc.
Richmond, BC
- $35 to $45 CAD / hour
- Contract
BAUER Foundations Canada Inc. is a leading provider of design-build geotechnical solutions, specializing in shoring systems, deep foundations and piling, cut-off walls, soil improvement,…
Added 28 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 28 mins ago
AF
Sales Associate
Anytime Fitness Asia
Calgary, AB
- Full-time
Comfortable working with technology (CRM systems, email, etc.)
Added 28 mins ago
TC
Industrial Coach Driver – Short Term – Kamloops
Transdev Canada
Kamloops, BC
- Full-time
Maintain effective communication with dispatchers, passengers, and fellow drivers using two-way radio systems.
Added 28 mins ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
Assumes responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft.
Added 28 mins ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
Knowledge of Univeris, CRM and other industry systems and software an asset.
Added 42 mins ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
Added 42 mins ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
…engineering and product teams to deliver reliable, high‑performing systems. This role offers the opportunity to work with modern cloud technologies, apply AI‑enabled testing approaches, and…
Added 56 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…maintenance to ensure asset integrity and value of all building systems and architectural…
Added 56 mins ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Happy Valley-Goose Bay, NL · Goose Bay, NL
- Full-time
Computer Skills: Proficiency in Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics and labor tracking systems would be an asset.
Added 56 mins ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
…optimization software, onboard telematics, and digital reporting systems. Implement lean operational strategies to reduce carbon footprint and maximize material recovery…
Added 57 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…

Walmart

(CAN) Gérant du service à la clientèle

Kirkland, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and a positive shopping experience. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Compliance
Operational Standards
Merchandise
Register Controls
Workday

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