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Added 22 mins ago
TO
Financial Sales Manager II Target
Top of Virginia Regional Chamber
Winchester, ON
- Full-time
…authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners,…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 4 hours ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice President, you will manage a portfolio of clients in Calgary.
Added 4 hours ago
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Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice-President, you will manage a portfolio of clients in Calgary.
Added 6 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Whitehorse, YT
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 hours ago
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(CAN) Cashier
Walmart
Delta, BC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 7 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pickering, ON
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 7 hours ago
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cashier
Walmart
Prince Albert, SK
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 7 hours ago
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Self Checkout Attendant
Walmart
Prince Albert, SK
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 8 hours ago
WC
Self Checkout Attendant
Walmart Canada
Prince Albert, SK
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 8 hours ago
WC
cashier
Walmart Canada
Prince Albert, SK
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 8 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Longueuil, QC
- Contract
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
WC
(CAN) Cashier
Walmart Canada
Delta, BC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
WC
Cashier
Walmart Canada
London, ON
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Eustache, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
WC
Cashier
Walmart Canada
London, ON
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
WC
Cashier
Walmart Canada
Hamilton, ON · Waterdown, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Longueuil, QC
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Saint-Eustache, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Lachute, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
W
Cashier
Walmart
Hamilton, ON
- Full-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
UO
Undergraduate Advisor and Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Assists the Associate Directors with course equivalency review and transfer credit assessment.
Added 10 hours ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.

Walmart

(CAN) Gérant du service à la clientèle

Lachute, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

480 AV BETHANY, LACHUTE, QC J8H 4H5, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Inventory management
Safety compliance
Operational standards
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Training
Transaction Oversight
Compliance
Merchandise Deactivation
Register Controls
Operational Standards
Customer Loyalty
Workplace Safety
Emergency Readiness
Stocking
Zoning

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