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Added 16 mins ago
S
Explorer | Director | Market Research | Ontario
Savanta
Toronto, ON
- Full-time
Explorer is seeking a Director to join our Research team, playing a pivotal role in delivering outstanding client service, and building a high‑performing team.
Added 30 mins ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
…memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every…
Added 30 mins ago
CG
Team Lead Part Time
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
- Part-time
Reporting to the General Manager, Tundra Grill & Concessions, the Food Services Team Lead exemplifies exceptional customer service and leads by example. The Team Lead will establish…
Added 30 mins ago
U
Seasonal Personal Vehicle Driver
UPS
Winnipeg, MB
- Temporary
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 30 mins ago
CG
Guest Experience Coordinator and Reception
Compass Group Canada
Winnipeg, MB
- Full-time
Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Guest Services Coordinator and Reception Agent will be responsible for creating a warm,…
Added 30 mins ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Strong customer service and communication skills.
Added 30 mins ago
CG
Supervisor Part Time
Compass Group Canada
Winnipeg, MB
- $18.86 CAD / hour
- Part-time
…restaurant while ensuring guests of Gather enjoy outstanding customer experiences through service excellence. The Supervisor will lead an incredible and thoughtful service team that creates…
Added 30 mins ago
U
Seasonal Personal Vehicle Driver
UPS
Winnipeg, MB
- Temporary
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 30 mins ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
Lead foodservice operations, including food production, service delivery, menu execution, purchasing, and inventory management.
Added 30 mins ago
U
aide livreur
UPS
Trois-Rivières, QC
- Full-time
…deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. This position performs physical, fast-paced environment involving continual…
Added 30 mins ago
CG
Events & Catering Specialist
Compass Group Canada
Toronto, ON
- Full-time
Coordinate multi-day meetings, receptions, conferences, and executive events while ensuring smooth service delivery.
Added 30 mins ago
CG
Head Cook, Full Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $22 CAD / hour
- Full-time
Lead and coordinate kitchen staff during daily operations.
Added 30 mins ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Added 30 mins ago
CG
Food Service Supervisor Part Time
Compass Group Canada
Georgetown, ON
- $24.3 CAD / hour
- Part-time
Assist the Shift Managers to supervise multiple food service units.
Added 30 mins ago
CG
Dining Room Supervisor, Full Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have…
Added 30 mins ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $18.5 CAD / hour
- Full-time
Assist the Shift Managers to supervise multiple food service units.
Added 30 mins ago
A
Senior Mechanical Design Engineer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
…designs, and ensures compliance with applicable standards and customer requirements. The position involves close collaboration with customers, internal engineering teams, and vendors, as…
Added 30 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Ottawa, ON · Edwards, ON
- $19.68 CAD / hour
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 30 mins ago
CG
Guest Services & Reception Coordinator (18 month contract)
Compass Group Canada
Calgary, AB
- Full-time
Reporting to the Calgary Workplace Lead, the Guest Services & Reception Coordinator serves as the face of the Calgary office, creating a welcoming, professional, and service-focused…
Added 30 mins ago
CG
Chairman's Club Supervisor, Rogers Place
Compass Group Canada
AB · Edmonton, AB
- $22 CAD / hour
- Part-time
Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all associates
Added 30 mins ago
CG
Theatre Box Supervisor, Seasonal Part Time, Rogers Place
Compass Group Canada
AB · Edmonton, AB
- $20 CAD / hour
- Part-time
Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all associates
Added 30 mins ago
CG
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB
- Full-time
Maintain customer relationships within the region
Added 30 mins ago
CG
Lead Server, Full Time
Compass Group Canada
Vancouver, BC
- $27 CAD / hour
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 30 mins ago
CG
Director, Premium
Compass Group Canada
AB · Edmonton, AB
- Full-time
The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship…
Added 30 mins ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
…profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution…

Walmart

(CAN) Gérant du service à la clientèle

Saint-Eustache, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

764 ARTHUR SAUVE BOUL, SAINT-EUSTACHE, QC J7R 4K3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

The position requires candidates to be at least 16 years of age. Applicants must be available to work a flexible schedule, including evenings, weekends, and holidays, and be capable of performing physical tasks such as lifting up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Front-end operations

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory Management
Team Development
Operational Standards
Transaction Oversight
Walmart Protection Plans
Emergency Readiness
Store Maintenance

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