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Added 3 mins ago
AH
Respiratory Therapist II - Rural / Community
Alberta Health Services
Cardston, AB
- Temporary
As a Respiratory Therapist II, you will coordinate, monitor and assess clinical services in your assigned area. You will act as a clinical resource for daily operations, coordinating the…
Added 3 mins ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 3 mins ago
YR
Program Manager, Contract Services
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Manager, Facilities Operations and Maintenance, this position is responsible for leading the full procurement and contract management lifecycle function for Property…
Added 3 mins ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Join a professional and passionate team dedicated to helping eligible patients navigate and coordinate Medical Assistance in Dying (MAiD). Working out of Rockyview General Hospital, the…
Added 3 mins ago
BV
WAREHOUSE ASSOCIATE
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Full-time
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the…
Added 4 mins ago
Audi Service Technician
The Jim Pattison Auto Group
Edmonton, AB
Perform advanced diagnostics, repairs, and maintenance in accordance with manufacturer and dealership standards
Added 49 mins ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
…that moment is never accidental. You will shape how employees and visitors feel about their workplace everyday. You own the front-of-house: greetings, visitor management, event logistics,…
Added 2 hours ago
TB
accommodation services manager
Travelodge Bracebridge
Bracebridge, ON
- Full-time
Develop and implement policies and procedures for daily operations
Added 2 hours ago
SA
Cook 1 (Part-Time) Canal Market (YOW Airport)
SSP America
Ottawa, ON
- Part-time
In charge of setting up, regular maintenance, cleaning and proper functioning of assigned equipment and machines.
Added 3 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 3 hours ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Longueuil, QC
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 3 hours ago
CC
Winnipeg - Full-time Janitor (Warehouse General Labourer)
Coca-Cola Canada Bottling Limited
Winnipeg, MB
- Full-time
…Please ensure you answer the application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and…
Added 3 hours ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 3 hours ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
The Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality…
Added 4 hours ago
JH
Manager of Zoo Operations
JMC HR Consulting
Moncton, NB
- Full-time
Reporting to the Director, the Manager of Zoo Operations leads the Animal Care and Maintenance teams and oversees daily operations, facilities, safety, and compliance. Working closely with…
Added 4 hours ago
WC
Delivery Specialist – Calgary
Wesbell Communications
Calgary, AB
- Full-time
Add fuel, check fluid levels and maintain log of maintenance.
Added 4 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
As a member of the Commercial Services team within the Business Banking Group, the Senior Manager, Credit Solutions, Commercial Services is responsible for the credit management,…
Added 4 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Saint-Eustache, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 4 hours ago
UO
Administrative Manager, Finance and Operations
University of Waterloo
Waterloo, ON · Psychology, Anthropology, Soci
- Full-time
The Administrative Manager, Finance and Operations, is responsible for managing and coordinating the operational administrative functions of the School and finance-related support with…
Added 4 hours ago
Administrative Assistant - Chair and Faculty - Biomedical Sciences
University of Guelph
Guelph, ON
Reporting jointly to the Operations Manager, Biomedical Sciences and the Department Chair, the Administrative Assistant to the Chair and Faculty (AACF) works directly within the academic…
Added 4 hours ago
Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices
Toronto Hydro
Toronto, ON
The Powerline Technician - Certified Power Line Person - Apprentice is responsible for the construction, maintenance, operation, and troubleshooting of the overhead and underground…
Added 4 hours ago
Manager, Engineering
Toronto Hydro
Toronto, ON
Collaborate with internal stakeholders across planning, operations, engineering, asset management, maintenance, procurement, and capital delivery to ensure alignment of business objectives…
Added 4 hours ago
MANAGER PARKS
City of Toronto
Toronto, ON
Directs parks related maintenance services such as horticulture, turf, general services such as litter removal and custodial services at parks buildings, artificial ice rink operations,…
Added 5 hours ago
HN
SMS & IOSA Lead
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Senior Quality and Safety Manager, the SMS & IOSA Lead is responsible for supporting the ongoing effectiveness of the Safety Management System, coordinating IOSA…
Added 5 hours ago
HN
Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
DoubleTree by Hilton St. John’s Harbourview is seeking a dynamic, service-driven, and results-oriented Hotel Operations Manager to support the day-to-day leadership and overall performance…

Walmart

(CAN) Gérant du service à la clientèle

Saint-Eustache, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

764 ARTHUR SAUVE BOUL, SAINT-EUSTACHE, QC J7R 4K3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

The position requires candidates to be at least 16 years of age. Applicants must be available to work a flexible schedule, including evenings, weekends, and holidays, and be capable of performing physical tasks such as lifting up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Front-end operations

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory Management
Team Development
Operational Standards
Transaction Oversight
Walmart Protection Plans
Emergency Readiness
Store Maintenance

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