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Added 9 mins ago
H
Nurse A - Registered Nurse
HealthCareersInSask.ca
North Battleford, SK
- Full-time
…being shared with Human Resources and the applicable hiring…
Added 24 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Communicate and coordinate necessary information to appropriate department/shift employees to ensure effective operations.
Added 39 mins ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Pointe-Claire, QC
- Full-time
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
Added 39 mins ago
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- Full-time
Lead and supervise the Guest Services team while ensuring all service standards are followed
Added 54 mins ago
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Southbridge Healthcare LP
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Proven ability to provide direction and lead others within a busy environment.
Added 1 hour ago
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lululemon
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Specialist - SHA-Provincial-Procurement Contracts
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SK · SK, Canada
- Full-time
…being shared with Human Resources and the applicable hiring…
Added 1 hour ago
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Procurement and Supply Chain Intern – Summer 2027
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Shift: Monday to Friday, 8:00 a.m. to 4:30 p.m.
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- Full-time
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Added 1 hour ago
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- Part-time
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Veterinarian, Lexington Rd Animal Hospital
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Lexington Rd. Animal Hospital welcomes a Veterinarian to join our team in Waterloo, Ontario.
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Pay or shift range: $65,000 CAD to $75,000 CAD
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Shift: 7:30 AM to 4:15 PM on a rotating quarterly schedule of Tuesday to Saturday, Monday to Friday or Sunday to Thursday. Flexibility outside these hours based on business needs will be…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Quebec, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
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Caregiver Manager, LPN
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- Full-time
…Caregiver Manager (Recruitment, Retention & Field Operations Lead) to join our team in Bridgewater. This role is crucial in ensuring seamless service delivery, building a safe, competent,…
Added 1 hour ago
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Mental Health Therapist Staff
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Retail Shift Leader
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Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 to $19.5 CAD / hour
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Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an…
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Retail Shift Leader
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- Part-time
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
ML
Bird Hanger
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Added 1 hour ago
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Bird Hanger - Casual Team Member
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Added 1 hour ago
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Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
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Kirkland, QC
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Added 1 hour ago
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Food and Beverage Manager - In-Room Dining
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Lead the day-to-day operation of In-Room Dining, ensuring exceptional quality, consistency, and service standards.
Added 1 hour ago
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Registered Nurse - Repost
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Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 1 hour ago
TI
Assistant Fleet Maintenance Manager (AFTERNOON SHIFT) | Assistant Fleet Maintenance Manager (AFTERNOON SHIFT)
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Walmart

(CAN) Gérant du service à la clientèle

Saint-Eustache, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

764 ARTHUR SAUVE BOUL, SAINT-EUSTACHE, QC J7R 4K3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

The position requires candidates to be at least 16 years of age. Applicants must be available to work a flexible schedule, including evenings, weekends, and holidays, and be capable of performing physical tasks such as lifting up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Operational compliance
Conflict resolution
Inventory management
Safety procedures
Front-end operations

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory Management
Team Development
Operational Standards
Transaction Oversight
Walmart Protection Plans
Emergency Readiness
Store Maintenance

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