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Added 5 mins ago
T
TDS Operations Analyst II, Client Enablement
TD
Toronto, ON
- Full-time
Global Operations & Business Services Overview:
Added 5 mins ago
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
The Hotel Maintenance Manager is accountable for the overall performance and direction of the maintenance department supporting Fantasyland Hotel and West Edmonton Mall Inn. The role leads…
Added 5 mins ago
Employment Consultant - Integrated Employment Services (Brampton)
ACCES Employment
Brampton, ON
…their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects…
Added 5 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Ottawa, ON
The Interim Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations…
Added 5 mins ago
Administration & Systems - Manager Administration
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Implement training and development programs for all employees
Added 5 mins ago
LAUNDRY AIDE
Southbridge Healthcare LP
Toronto, ON
Washes and dries laundry following instructions for machine operations, designated washing and drying times, etc. Sorts personal clothing or puts aside for repairs or ironing, may iron and…
Added 5 mins ago
MD
Service Desk Manager - End User Support - Information Syst Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Service Desk Manager - End User Support
Added 5 mins ago
MD
State Prog Admin Coordinator- Information Technology Solutions Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Information Technology Solutions Manager
Added 5 mins ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Cranbrook, BC
- Full-time
Reporting directly to the General Manager, the Employee Experience (HR) Manager is a key member of the resort's leadership team and serves as the primary human resources professional for…
Added 5 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
…and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work…
Added 5 mins ago
CL
Finance Manager
Community Living - Fort Erie
Fort Erie, ON
- Part-time
PURPOSE OF POSITION: Under the general direction and supervision of the Executive Director, the Finance Manager provides strategic and operational leadership for the financial management of…
Added 5 mins ago
D
Practice Manager - Airport Hieghts Dental Centre
dentalcorp
St. John's, NL · Airport Heights Dental Centre
- Full-time
The wage for this Practice Manager position is salary, based on a forty (40) hour work week, ranging between $65-0000 - $80,000 annually depending on skills and experience.
Added 5 mins ago
AP
Operations Manager | Calgary
Aspen Properties
Calgary, AB
- Full-time
We are pleased to announce we have an immediate opening for a team and service-oriented individual to fill an Operations Manager role based in Calgary.
Added 5 mins ago
DS
DSU Volunteer
Dalhousie Student Union
Halifax, NS
- Volunteer
This position reports directly to the Programming and Events Manager. Volunteers work closely with fellow leaders, staff members, other department volunteers, and campus partners to ensure…
Added 5 mins ago
B
Branch Manager
BMO
Waterloo, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best…
Added 5 mins ago
B
Customer Service Representative
BMO
Cowansville, QC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 5 mins ago
L
5728 - Assistant Store Manager FT
Lids
Guelph, ON
- $19 to $20 USD / hour
- Full-time
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Added 5 mins ago
TT
catering service manager
TAAL Tech
Brantford, ON
- Full-time
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Added 5 mins ago
VF
Operations Coordinator
VTR Feeder Solutions Inc.
Grimsby, ON
- Full-time
We are hiring an Operations Coordinator to support our Operations team. This is a new role that will provide operational, administrative, and communication support across our Operations…
Added 5 mins ago
L
5730 - Store Manager (H)
Lids
Nanaimo, BC
- $23 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 5 mins ago
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Operations Manager
Sturgeon Heights Community Centre
Winnipeg, MB
- Full-time
In the Operations Manager role, you will help shape how the centre serves the neighbourhood
Added 5 mins ago
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7793 - 3rd Key
Lids
AB · Edmonton, AB
- $15.5 USD / hour
- Part-time
Career development opportunities and professional training programs.
Added 20 mins ago
GT
QC Inspector
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Identify and contain non-conforming conditions to prevent defective work from progressing to subsequent operations.
Added 20 mins ago
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Marketing Specialist
Numeris
Toronto, ON
- Contract
Support the Content Manager in the development, production, and distribution of marketing and communications materials, including email campaigns, webinar invites, and newsletters.
Added 20 mins ago
A
Maintenance and Reliability Manager
Agropur
Boisbriand, QC
- Full-time
Agropur is looking for a Maintenance and Reliability Manager to join its new automated distribution centre in Boisbriand.

Walmart

(CAN) Gérant du service à la clientèle

Longueuil, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1999 BOUL ROLAND-THERRIEN, LONGUEUIL, QC J4N 1A3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. Flexibility to work evenings, weekends, and holidays is required to meet business needs.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Staff training
Conflict resolution
Inventory management
Safety compliance
Operational standards
Transaction oversight
Communication

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cashiering
Loss Prevention
EAS
Inventory
Safety
Compliance
Operations
Staff Development
Transaction Processing
Merchandising
Workday

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