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Added 1 min ago
SH
Casual Infusion Nurse - Duncan, Langford, Courtenay, BC
Sentrex Health Solutions
Duncan, BC
- Part-time
Work Hours: Monday to Friday, Standard Business Hours
Added 1 min ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Post-secondary education in business, marketing, fundraising, or a related discipline preferred; candidates with relevant professional experience and demonstrated success in acquisition or…
Added 1 min ago
P
Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
…disputes. You will apply concepts of financial analysis and business valuation to quantify financial damages or to formulate conclusions on financial elements at the heart of…
Added 1 min ago
P
Corporate Finance Senior Associate (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
…work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational efficiency. Responsibilities include but are not limited…
Added 1 min ago
P
Independence Manager
PwC
Toronto, ON
- Full-time
Those in independence, ethics and business conduct at PwC facilitates adherence to ethical standards and promote a culture of integrity within the organisation. Working in this area, you…
Added 1 min ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
…on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the…
Added 1 min ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
…on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the…
Added 1 min ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
…on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the…
Added 1 min ago
BR
Game Day Lead (Calgary)
Brodie Rec League
Calgary, AB
- $22 to $28 CAD / hour
- Full-time
…on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the…
Added 1 min ago
CH
HR Advisor - Calgary
CBI Home Health
Calgary, AB
- Full-time
Partner with business leaders to deliver HR programs, services, and people-focused initiatives that support organizational goals.
Added 1 min ago
UH
Digital Technician (IT Service Desk Agent)
University Health Network
Toronto, ON
- Contract
Support end users in applications such as Microsoft Office, VPN, Citrix, MDM and a variety of clinical/business applications
Added 1 min ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
ON · Simcoe, Ontario
- Part-time
The use of Artificial Intelligence may be used for candidate screening purposes.
Added 1 min ago
LH
Business Analyst
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
They incorporate generative and agentic artificial intelligence into their daily practices to accelerate discovery, design, and validation activities while ensuring the quality and…
Added 1 min ago
M
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
Merck
Kirkland, QC
- Full-time
Added 1 min ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, AI Governance & Risk will help position responsible AI as a business enabler and competitive differentiator, fostering an environment where innovation can scale with confidence.
Added 1 min ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
Represent partner marketing in integrated campaign planning, quarterly business planning, and cross-functional growth motions.
Added 1 min ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
Advanced training or certification in ERP systems, data analytics, business intelligence, financial systems implementation, finance transformation, or project management.
Added 1 min ago
MD
Medicaid Data Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience developing, maintaining, or supporting reports, data extracts, dashboards, or other business intelligence tools.
Added 1 min ago
AI
Data & Analytics Leader - BFSI, AI Transformation
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
…role brings together data strategy, analytics, AI, consulting, business development, executive advisory, and delivery leadership. You will work with senior stakeholders to define…
Added 1 min ago
TB
Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
Business Development Representative ($85,000 to $95,000 OTE)
Added 1 min ago
L
Sales Manager - North America
LithologIQ
Canada
- Full-time
We are looking for an experienced, well-connected Sales Manager based in Canada to grow our business across North America, with a strong focus on the United States.
Added 1 min ago
A
Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
The mission of the Product Business Technology department is to design, build, deliver, and operate scalable technology, data, analytics, and AI solutions that align with the strategic…
Added 16 mins ago
Replenishment - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Oromocto, NB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 16 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 16 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Ottawa, ON
- Full-time
Ensures staffing levels are adequate to effectively operate the business

Walmart

(CAN) Gérant du service à la clientèle

Ste.-Foy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support associates and customers. Oversee transactions, cash controls, safety and loss-prevention procedures, associate training, and company programs in accordance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as prolonged standing, repetitive stocking, bending, and lifting up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer and Associate Support
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
EAS Operations
Safety Procedures
Emergency Readiness
Scheduling and Break Coordination
Operational Compliance
Conflict Resolution
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Customer Loyalty
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Productivity Standards
EAS
Failure to Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Codes
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Shift Flexibility
Physical Lifting

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