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Added 14 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Powassan, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 14 mins ago
D
Advisor, Securities
Desjardins
Mascouche, QC
- Full-time
As an investment assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services…
Added 14 mins ago
P
Outbound Product Manager – 12 month contract
PointClickCare
Mississauga, ON
- Contract
Job Title: Outbound Product Manager – 12 month contract
Added 14 mins ago
E
Manager, DevOps Engineering
EllisDon
Mississauga, ON
- Full-time
Independently own a portfolio of applications, platforms and DevOps capabilities, including commitments, delivery, operations and continuous improvement.
Added 14 mins ago
NA
Dean's Office Assistant, School of Construction and Building Sciences
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…join the team supporting the Dean and Academic Strategy and Operations Manager…
Added 14 mins ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…Advisors (IAs) and IA Team and staff, and private wealth branch operations with day-to-day administration and provides exceptional client service to support achievement of business…
Added 14 mins ago
PP
Senior Manager, Quality Assurance & RA
Piramal Pharma Ltd
Aurora, ON
- Full-time
The Senior Manager, Quality Assurance & Regulatory Affairs provides leadership and direction for the Quality Assurance, Quality Management Systems (QMS) and Regulatory Affairs functions at…
Added 14 mins ago
ST
Corporate Controller
Scotia Tirecraft
Mississauga, ON
- Full-time
…Mississauga office. The Controller oversees the accounting operations of the company. This position will supervise the accounts payable, accounts receivable, bank reconciliations, and…
Added 14 mins ago
A
Manager, Logistics and Distribution
Alterra
AB · CMH - Alberta
- Full-time
The Manager, Logistics & Distribution oversees a cross-dock/warehouse space of around 2,500 sq ft and plays a pivotal role in driving the transformation of CMH's logistics operations,…
Added 14 mins ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 14 mins ago
A
Plant Director
Agropur
Burnaby, BC
- Full-time
10+ years of progressive operations and production management experience, including demonstrated experience as a Plant Manager or in a comparable plant leadership role, within the food,…
Added 14 mins ago
I
Building Operator
ISS
Ottawa, ON
- $35 to $40 CAD / hour
…is completed safely and sufficiently while keeping the site operations manager, business stakeholders, and end users updated. Other duties as…
Added 14 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Perform due diligence or modeling with respect to potential acquisitions by Canadian entities of US subsidiaries, partnerships or business operations
Added 14 mins ago
GE
Afternoon Warehouse Manager - Distribution Centre
Gerrie Electric Wholesale Ltd.
Burlington, ON
- Internship
The Warehouse Manager leads and manages day-to-day warehouse operations to ensure products are received, stored, and shipped accurately and on time while maintaining safety standards,…
Added 29 mins ago
DT
Assistant Manager I
Dollar Tree Stores
East Gwillimbury, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 29 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 29 mins ago
Assistant Manager
EssilorLuxottica Group
Langley (City), BC · Langley, BC
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 29 mins ago
Senior Talent Programs Advisor
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Calgary, AB
A track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational
Added 29 mins ago
Manager, Digital Experience (.COM)
Scotiabank
Toronto, ON
Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the…
Added 29 mins ago
F
Products & Service Sales Manager
Finning
Calgary, AB
- Full-time
The Product & Service Sales Manager – Power & Energy is a senior customer-facing leadership role responsible for driving profitable growth across power generation equipment, energy…
Added 29 mins ago
E
Scientist II
Evonik
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 29 mins ago
AI
Technical Product Manager - Platforms & Integrations
Accurant International
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Job Title: Technical Product Manager – Platforms & Integrations
Added 29 mins ago
Senior Manager, Economics Advisory (Ottawa)
EY
Ottawa, ON
You will expand and strengthen existing client relationships by participating in internal and external business development activities. The Senior Manager role requires a demonstrated…
Added 29 mins ago
VF
Maintenance Technician
Village Farms International Inc.
Delta, BC
- $30 to $42 CAD / hour
- Full-time
…about the cannabis facilities and being an important piece of operations and manufacturing practices to produce top-quality Cannabis consumable…
Added 29 mins ago
Senior Consultant, Professional Services
Bell
Montreal, QC
Reporting to the Senior Manager, Delivery Assurance, the Senior Consultant is responsible for the technical engineering and design of data transmission network solutions. In this role, you…

Walmart

(CAN) Gérant du service à la clientèle

Ste.-Foy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support associates and customers. Oversee transactions, cash controls, safety and loss-prevention procedures, associate training, and company programs in accordance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as prolonged standing, repetitive stocking, bending, and lifting up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer and Associate Support
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
EAS Operations
Safety Procedures
Emergency Readiness
Scheduling and Break Coordination
Operational Compliance
Conflict Resolution
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Customer Loyalty
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Productivity Standards
EAS
Failure to Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Codes
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Shift Flexibility
Physical Lifting

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