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Added 11 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 11 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 11 mins ago
MF
Event Coordinator
motionball for Special Olympics
Toronto, ON
- Full-time
…National Office team based in Toronto, Ontario. Reporting to the Manager, Special Events, the individual in this role will be responsible for overseeing and contributing to a portfolio of…
Added 11 mins ago
I
Inventory Analyst (12 Months Contract)
Indigo
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
Embrace, champion, and influence change through your team and/or the organization
Added 11 mins ago
VB
Finance Manager - 6 Month Contract
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- $60 to $65 CAD / hour
- Contract
· Strong technical accounting knowledge, including IFRS, and a willingness to work at both manager and staff level.
Added 11 mins ago
D
IAM Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $37 to $46 CAD / hour
- Contract
Work Location: Toronto-Hybrid: around 2 days per month onsite, could change.
Added 11 mins ago
GT
Information Security Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
Onsite Flexibility: Hybrid - approximately 2 days per month onsite (subject to change)
Added 11 mins ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
…directly to the Technical Services & Technical Development Manager. This role is essential in ensuring the consistent supply of consumables and materials required to support uninterrupted…
Added 11 mins ago
L
Senior Responsible Supply Chain Manager, Western Hemisphere- Social Responsibility (Spanish speaking)
lululemon
Vancouver, BC
- Full-time
…community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and…
Added 12 mins ago
E
Project Manager
EllisDon
ON · Ontario Projects
- Full-time
Manage document control (RFIs, submittals, change orders, agreements) and ensure alignment with contract and estimate documents
Added 12 mins ago
E
Assistant Project Manager
EllisDon
AB · Alberta Projects
- Full-time
Submit project reports to Senior Project Manager and communicate with management about project progress and areas of risk that need to be escalated
Added 12 mins ago
Replenishment - Manager Replenishment (In Store)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
…including through coaching and motivating staff during periods of…
Added 12 mins ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family Experience, this position will support both the Family Resource Centre and the Patient and Family…
Added 12 mins ago
B
Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 12 mins ago
A-
Supervisor, Registry Services
AMA - Alberta Motor Association
Calgary, AB
- Full-time
You’re a flexible, team player who excels in a fast-paced environment and thrives on change.
Added 26 mins ago
L
Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
…community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and…
Added 26 mins ago
GV
Project Manager Construction & Commissioning / Chef de projet Construction & Mise en service
GE Vernova
Brossard, QC
- Full-time
…contractuelle et la chaîne d'approvisionnement, afin que le Site Manager et le TFA puissent se concentrer sur une exécution terrain sûre, de qualité et dans les délais. Vous connaissez le…
Added 26 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new…
Added 26 mins ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…
Added 26 mins ago
SC
Retail General Manager
Staples Canada
Mississauga, ON
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 41 mins ago
AI
Canadian Volunteer - Knowledge & Learning Management
Alinea International
Ottawa, ON
- Volunteer
Reporting to: UCARE Project Director & Project Field Manager
Added 41 mins ago
VP
System Integration Project Manager
Vista Projects
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 41 mins ago
AC
Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
You didn't get into this to manage one piece of a project. You got into it to change how the world gets built.
Added 41 mins ago
CN
Marketing Manager
CULT NATION
Canada
- Full-time
Track spend and fan response while the campaign is live. Recommend what to amplify, change or stop, then carry what worked into the next release.
Added 41 mins ago
G
Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
Reporting to the Director, Corporate Communications & Enterprise Change Management, the Manager, Corporate Communications leads GreenShield's internal communications function and plays a…

Walmart

(CAN) Gérant du service à la clientèle

Ste.-Foy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support associates and customers. Oversee transactions, cash controls, safety and loss-prevention procedures, associate training, and company programs in accordance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as prolonged standing, repetitive stocking, bending, and lifting up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer and Associate Support
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
EAS Operations
Safety Procedures
Emergency Readiness
Scheduling and Break Coordination
Operational Compliance
Conflict Resolution
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Customer Loyalty
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Productivity Standards
EAS
Failure to Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Codes
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Shift Flexibility
Physical Lifting

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