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Added 5 mins ago
BT
Manager, CFO
Baker Tilly
AB · Calgary, Alberta
- Full-time
We are currently seeking an experienced, motivated and client-driven individual to join our CFO team as a Manager, to assist us in providing service excellence, ensuring all aspects of our…
Added 5 mins ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
Build, lead and mentor a team of videographers, editors, photographers and content creators, setting creative standards and production workflows.
Added 5 mins ago
A
HR Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Talent Acquisition Lead, the HR Coordinator will provide administrative and coordination support for HR strategy and delivery, and will support full-cycle recruitment for…
Added 5 mins ago
M
Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Insurance Operations & Distributor Services team is seeking an experienced, analytical, and collaborative leader to join our team as Operational Risk and Controls Lead.
Added 5 mins ago
P
Operations Supervisor - Continental Day Shift
Pliteq
Woodbridge, ON
- Full-time
Health, Safety & Regulatory Compliance: Enforce internal and legal standards (OHSA), mandate PPE, lead safety meetings and inspections, investigate workplace incidents, and report hazards…
Added 5 mins ago
P
Operations Supervisor - Continental Night Shift
Pliteq
Woodbridge, ON
- Full-time
Health, Safety & Regulatory Compliance: Enforce internal and legal standards (OHSA), mandate PPE, lead safety meetings and inspections, investigate workplace incidents, and report hazards…
Added 5 mins ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
…life well in supportive communities. As a valued member of our team, you’ll build a fulfilling career in a collaborative environment where your growth and well-being are…
Added 5 mins ago
Account Manager
Syntronic
Ottawa, ON
…electro-mechanics? We are seeking an energetic and enthusiastic team player who takes pride in their work, wants to be part of a fast-growing dynamic organization, and is eager to continue…
Added 5 mins ago
E(
IFM Lead
ESFM (CCSSL Eurest)
ON · Mississauga, ON
- Full-time
Lead and support onsite team members through coaching, scheduling, communication, performance monitoring, and continuous improvement initiatives while maintaining strong client…
Added 5 mins ago
AT
Director of Marketing - Broad Republic
American Tall
Mississauga, ON
- Full-time
We are building a new direct-to-consumer apparel brand launching in Spring 2027. Backed by a team that's done it before, we're entering a category we believe has been overlooked for far too…
Added 5 mins ago
S
Transmission Line Engineering Team Lead
Stantec
Markham, ON
- Full-time
Our transmission line engineering group has an opportunity for a Transmission Line Team Lead for one of our offices located in Ontario. This position will be responsible for ensuring that…
Added 5 mins ago
JI
Boom Truck Driver, Class 3E
J.D. Irving, Limited
Sussex, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 5 mins ago
CE
Chef de Partie - Surfy Surfy Bar
Concorde Entertainment Group
Calgary, AB
- Part-time
Lead culinary team in the absence of the Executive Sous Chef.
Added 5 mins ago
WG
Casual Spa Attendant
Westbow Group of Companies
Chilliwack, BC
- Part-time
Reporting to the Spa Lead, the Spa Attendant plays a key role in ensuring a seamless and exceptional experience for every guest at our Thermal Spa. The Spa Attendant plays a vital role in…
Added 5 mins ago
EC
Lead Youth Worker
Edmonton City Centre Church Corp
AB
- Full-time
…responsive care for youth, aged 13–17, with complex needs. As a Lead Youth Worker, you support youth safety, well-being, and development through individualized care, relational practice,…
Added 5 mins ago
SS
Director of Wellness
Sienna Senior Living
Belleville, ON
- Full-time
Reporting to the General Manager, the Director of Wellness will lead a clinical team to provide care support and services.
Added 5 mins ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
As a Branch Team Lead, you'll play a key role in motivating, coaching, and supporting your team. Through your leadership, you'll bring focus to goals and vision while building strong…
Added 5 mins ago
R
Machine Operator - Afternoon shift
RTX
Oakville, ON
- Full-time
Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the…
Added 5 mins ago
I
Analyst - Information Security
Innergex
Longueuil, QC
- Full-time
…convinced that generating power from renewable sources will lead the way to a better world. We remain committed to responsible growth that balances people, our planet, and prosperity. We…
Added 20 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
…leadership and coaching skills. You will have the opportunity to lead a team, drive change, and further develop your skills working on challenging and exciting…
Added 20 mins ago
Senior Compliance & Controls Lead (1B-Ops)
First West
Langley (District), BC · Langley, BC
We are currently seeking a Senior Compliance & Controls Lead (1B-Ops) to join our team. This is a hybrid role with an option to work from our Collaboration Centers in Langley, Vancouver,…
Added 20 mins ago
S
store manager, Campbell River, B.C
Starbucks
Campbell River, BC
- $62,500 to $82,600 CAD / year
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 20 mins ago
TT
Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Join Teledyne’s Semiconductor Engineering team and help turn advanced imaging technology into reliable, manufacturable products. As a Design Specialist in Systems Engineering, you’ll lead…
Added 20 mins ago
E
Applied Researcher
eBay
Toronto, ON
- Full-time
As an Applied Researcher within our Advertising team, you will play a pivotal role in developing machine learning models and algorithms to guide advertisers optimally. This role will also…
Added 20 mins ago
Manager, Business Planning
Halton Region
Oakville, ON
Lead and develop a team of business planning professionals, fostering accountability, collaboration, continuous improvement, innovation, and high-quality service delivery.

Walmart

(CAN) Gérant du service à la clientèle

Ste.-Foy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support associates and customers. Oversee transactions, cash controls, safety and loss-prevention procedures, associate training, and company programs in accordance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as prolonged standing, repetitive stocking, bending, and lifting up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer and Associate Support
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
EAS Operations
Safety Procedures
Emergency Readiness
Scheduling and Break Coordination
Operational Compliance
Conflict Resolution
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Customer Loyalty
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Productivity Standards
EAS
Failure to Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Codes
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Shift Flexibility
Physical Lifting

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