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Added 8 mins ago
A
Senior Renewables Advisor
Arcadis
Calgary, AB
- Part-time
We are seeking a Senior Renewables Construction Manager with 10+ years of experience delivering utility-scale and industrial renewable energy projects, including solar PV, battery energy…
Added 8 mins ago
Costing Manager
PCL Construction
Edmonton, AB
As a Costing Manager for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you will apply practical project experience across PCL by helping teams establish effective cost structures,…
Added 8 mins ago
Senior Costing Manager
PCL Construction
Edmonton, AB
As a Senior Costing Manager for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to turn field-tested judgment into scalable practices, coach project…
Added 9 mins ago
E
Growth Marketing Manager
elDoc
Toronto, ON
- Full-time
⚡️Growth Marketing & Market Expansion Manager position
Added 24 mins ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
We are hiring an Enterprise Customer Success Manager to manage a mixed portfolio of mid-market and enterprise customers, with increased complexity, revenue responsibility, and stakeholder…
Added 24 mins ago
RB
Trade Sales Planning Manager
Red Bull
Toronto, ON
- Full-time
…recommendations for senior and executive leadership. The Sr. Manager will challenge assumptions, identify emerging risks and opportunities, and drive organizational alignment around one…
Added 24 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sherbrooke, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 24 mins ago
AG
Senior Director, Growth
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Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or…
Added 24 mins ago
A
Therapeutic Specialist, Gastroenterology - GTA West
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- $93,000 to $143,000 CAD / year
- Full-time
Are you looking for an exciting full-time career, where development and high-performance are valued? AbbVie Canada is looking to connect with a Therapeutic Specialist to join our commercial…
Added 24 mins ago
F
Director, Commerce
Flywheel
Toronto, ON
- Full-time
We are looking for a leader to join our Directors team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the…
Added 24 mins ago
F
Senior Specialist, Commerce
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Toronto, ON
- Full-time
Manage account portfolios and conduct strategic reviews across retail and media channels
Added 24 mins ago
PG
Manager, Corporate Development
Perseus Group
Toronto, ON
- Full-time
Added 38 mins ago
PL
Landscaping Account Manager
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Surrey, BC
- Full-time
Premier Landscaping Inc. is looking for an experienced Project Manager to oversee a portfolio of commercial landscape maintenance contracts across the Lower Mainland and Fraser Valley.…
Added 38 mins ago
GL
Accountant, Receivables & Trust
Goodmans LLP
Toronto, ON
- Full-time
…careful attention to compliance with firm policies and LSO trust account…
Added 38 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
…operations and provide administrative assistance to the Regional Manager and regional office. The ideal candidate is detail-oriented and comfortable in a fast-paced office…
Added 39 mins ago
B
Branch Manager, Commercial Insurance
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Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
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Added 39 mins ago
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Added 39 mins ago
Senior Salesforce Administrator
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We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 39 mins ago
MH
Master of Library Information Science Student (1 Temporary Fulltime Position - Jan-April Term)
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Reporting to the Manager, Strategy, Planning and Performance, and working under the day-today supervision of the MLHU Librarian, the Master of Library and Information Science (MLIS) Student…
Added 39 mins ago
Senior Salesforce Administrator
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Added 39 mins ago
A
Project Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
…Coordinator will be responsible for supporting the Project Manager and working alongside technical leads, project schedulers and cost controllers. This position reports to a Project…
Added 54 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 54 mins ago
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Partenaire talents principal(e) / Senior Talent Partner
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Added 54 mins ago
C
Associate, Commercial Banking
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- Full-time
You will join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management and credit management processes as well as providing…
Added 54 mins ago
B
Regional Compliance Manager
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- Full-time
…for products, processes, and channels. Supports the design, development, automation, and coordination of evidence based controls across Credit & Counterparty, Non Financial, Liquidity &…

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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