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Added 10 mins ago
MI
Associate Brand Manager
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
…integrated commercial plans and provide input and support in the development and execution of marketing plans to ensure they meet revenue, profit targets, sharing objectives and monitoring…
Added 10 mins ago
ST
Associate, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Flexibility: Hybrid Work Model (6 days/mth) & a Business Casual Dress Code, including jeans
Added 10 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Managing daily responsibilities of Associate and Senior Associates, Associate Managers including involvement in their development and performance.
Added 10 mins ago
Seasonal Retail Sales Associate, Carrefour St-Georges
Bell
Saint-Georges, QC
Opportunity for career growth, development and promotions
Added 10 mins ago
D
Client service associate
Dialectica
Montreal, QC
- Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 10 mins ago
S
Associate, Cross Border tax
SME
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We're looking for an experienced Associate, Cross Border Tax to join our team.
Added 25 mins ago
Senior Associate, OOH Direct Activation
WPP Media
Toronto, ON
Lead Investment Strategy: Oversee and drive the development of comprehensive media investment recommendations across all formats of OOH, ensuring alignment with client business objectives.
Added 25 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
…for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile…
Added 39 mins ago
UO
Program Advisor - MMA, MRED, MAcc
University of Alberta
Edmonton, AB
- Full-time
…Analytics (MMA), Master of Accounting (MAcc), Master of Real Estate Development (MRED) and future graduate programs, from the time a student accepts their offer of admission until they…
Added 39 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 39 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 39 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Drummondville, QC
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 39 mins ago
A
Représentant(e) des ventes- Grands comptes/Account Executive, Major Accounts Sales
ADP
Montreal, QC
- Full-time
Added 39 mins ago
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Senior Associate Geotechnical Engineer
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Guelph, ON · Oakville, ON · CAN-ON-Oakville-Upper Middle Rd
- Full-time
Support business development initiatives by identifying opportunities with existing and prospective clients.
Added 40 mins ago
G
Business Development Associate, Field Service
Geotab
Burnaby, BC
- Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Business Development Associate who will be responsible for driving new and…
Added 54 mins ago
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Wireless Sales Consultant
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Vancouver, BC
- Part-time
…continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales…
Added 54 mins ago
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Retail Print & Services Supervisor
Staples Canada
Regina, SK
- Full-time
…sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also…
Added 54 mins ago
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Wireless Sales Consultant
Staples Canada
Surrey, BC
- Full-time
…continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales…
Added 54 mins ago
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Acquisition Account Manager - French Bilingual Hybrid
Staples Canada
Montreal, QC
- Full-time
Build and manage the SPP Canada business development pipeline, with accountability for invoiced new business targets.
Added 54 mins ago
UO
Manager, Strategic Initiatives
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…Management’s approved strategic priorities. Working with the Dean, Associate Deans, Director, and designated project sponsors, the Manager translates objectives into defined projects,…
Added 54 mins ago
T
Investment Banking Associate, Power & Utilities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
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Associate Director, HEOR, Canada
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- Full-time
…assessment, vaccine recommendation, and pricing activities. The Associate Director HEOR will drive the execution of evidence generation and communication plans and develop tailored evidence…
Added 1 hour ago
RU
Specialist, Automation Systems
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ON · Ontario, Canada
- Part-time
Associate degree or 4 years apprenticeship or equivalent experience or training in the Robotics, Mechanical, Mechatronics, or Electrical fields.
Added 1 hour ago
TA
Senior Associate, Corporate Development
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- Full-time
Conduct financial analysis of strategic investment business cases and provide recommendations to senior management.
Added 1 hour ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
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Toronto, ON
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As an Associate Commercial Director, you'll be responsible for generating new revenue and developing new business within an assigned territory. You'll:

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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