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Added 11 mins ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
…(Germany, Austria, and Switzerland). In this role, you will lead complex B2B sales cycles, from identifying new business opportunities and engaging decision-makers to negotiating and…
Added 11 mins ago
A
Client Service Representative - Lethbridge Mayor Magrath (6-12 Months Term)
ATB
Lethbridge, AB
- Full-time
Proven customer service and/or sales experience.
Added 11 mins ago
A
Everyday Banking Advisor - Pincher Creek
ATB
Pincher Creek, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 11 mins ago
A
Branch Manager, Carstairs
ATB
Carstairs, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 11 mins ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 11 mins ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
Develop and advance customer relationships prior to opportunity identification (Opening Game).
Added 11 mins ago
Key Holder - Jo Malone London - Parttime - Metropolis at Metrotown - Burnaby BC
Estée Lauder Companies
Burnaby, BC
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 11 mins ago
M
Solution Engineer - Cloud & AI Applications
Microsoft
Toronto, ON
- Full-time
Lead hands-on engagements - hackathons and architecture workshops - to accelerate adoption of Microsoft’s cloud platforms.
Added 11 mins ago
M
Cloud & AI Solution Engineer - Azure Platform
Microsoft
Toronto, ON
- Full-time
…Linux, PostgreSQL, and Oracle - to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like…
Added 11 mins ago
SC
district manager, North York, ON
Starbucks Coffee Company
Toronto, ON
- $84,300 to $111,250 CAD / year
- Full-time
…strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and…
Added 11 mins ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Travail d'équipe – Collaborer avec des collègues de différentes équipes pour augmenter les revenus des ventes et offrir un service à la clientèle exceptionnel.
Added 11 mins ago
Assistant Manager
EssilorLuxottica Group
Ottawa, ON
Previous experience in leadership position within retail & customer service industry
Added 25 mins ago
BL
FOH/ Barista / Pastry Team Member
Big League Food Company
Hamilton, ON
- $19 CAD / hour
- Part-time
Provide exceptional customer service and foster a warm, welcoming, and inclusive environment for all Guests.
Added 25 mins ago
MP
Senior Luxury Property Consultant – Relocate to Dubai
McCone Properties
Vancouver, BC
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 25 mins ago
Security Supervisor - Lake of the Woods Kenora Hospital
GardaWorld
ON · Kenora, Onta
…security operations run smoothly and providing exceptional customer service. You will work with people from all shifts in a dynamic…
Added 25 mins ago
RP
Director, Human Resources - CAN
RESA Power
Calgary, AB
- Full-time
…locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a…
Added 40 mins ago
PT
Director, Product Engineering
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
…engineering processes and KPIs that a scaling manufacturer requires, lead engineering’s contribution to the company’s product lifecycle management (PLM) and ERP integration, and develop the…
Added 40 mins ago
AI
SQL Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
The person will lead Microsoft SQL Server database administration, production support, operational governance and database service delivery. The role requires hands-on SQL DBA expertise,…
Added 40 mins ago
QH
Unit Communications Clerk (UCC) / Material Analyst- Belleville Operating Room
Quinte Health
Belleville, ON
- Full-time
Strong public relations, teamwork, and customer service communication skills.
Added 56 mins ago
E
Automotive Detailer - Car Washer - Terrace
Enterprise
Terrace, BC
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 56 mins ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 56 mins ago
CM
Appointment Setter
Crown Merchant Funding
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Day-to-day tasks include managing call lists, performing basic lead qualification, updating appointment and contact details in CRM systems, and following up with leads to confirm meeting…
Added 56 mins ago
R
Specialist, Client Services
Ryan
Mississauga, ON
- Full-time
Tuition Reimbursement After One Year of Service
Added 56 mins ago
BS
Business Development Associate – Entry Level | Full Sales Training Provided
Business Show Media Ltd
Toronto, ON
- Full-time
You could be a recent graduate, someone working in retail or hospitality, a customer service professional or someone simply looking for a new challenge.
Added 1 hour ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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