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Added 6 mins ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Strategic Sales Manager (m/f/d) based in Canada.
Added 6 mins ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Advise and coach managers and staff on performance management, conflict resolution, progressive discipline, attendance management, accommodations and return to work, and handle cases…
Added 6 mins ago
CG
Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
…and protect the world with confidence by delivering better information for better decisions across field, office, shop, and research environments. We lead through Safety, Quality, People,…
Added 6 mins ago
KD
Key Account Manager - Metro
Keurig Dr Pepper
Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
The Key Account Manager is responsible for the effective development and implementation of the customer business plans for Metro Ontario/Food Basics. He/She will also be tasked with…
Added 6 mins ago
A
Responsible AI Oversight Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
As ATB’s next Responsible AI Oversight Manager, you will act as the front door for ATB's AI intake and assessment process, reporting to the MD, AI Strategy Alignment & Oversight. This role…
Added 6 mins ago
A
Branch Manager, Carstairs
ATB
Carstairs, AB
- Full-time
As ATB’s next Branch Manager, you are a leader and innovator in the community. You're a creative problem solver with an entrepreneurial spirit and a passion for making a difference through…
Added 6 mins ago
T
Personal Banking Associate Trainee (Mandarin or Cantonese Language Skills an asset)
TD
Richmond, BC
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 6 mins ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
The Social Media Surveillance Office (SMSO) reports to the Manager, Social Media Surveillance, Wealth Advice Business Controls. This role helps Wealth businesses across Canada use social…
Added 6 mins ago
T
Customer Experience Associate - Spanish Language Skills an Asset
TD
Burnaby, BC
- Part-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 6 mins ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
The primary responsibility of the Inside Sales Manager is to drive disciplined application of our Sales Process collaborating with all stakeholders (including all levels of Inside Sales,…
Added 6 mins ago
M
Senior Finance Manager, AI Business Solutions
Microsoft
Goodwood, ON
- Full-time
We are looking for a deeply analytical Senior Finance Manager, AI Business Solutions (ABS), for the Canada Enterprise Finance team. This is a fantastic opportunity to become a trusted…
Added 6 mins ago
S
DCN Project Director
SLB
Calgary, AB
- Full-time
Maintain close coordination with the Program Manager to ensure alignment with portfolio objectives and client commitments
Added 6 mins ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Engineering Manager to support our Data Center infrastructure solutions business.
Added 6 mins ago
EC
Electrical Assembler
Eaton Corporation
Airdrie, AB
- Full-time
…require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found…
Added 6 mins ago
Assistant Manager
EssilorLuxottica Group
Ottawa, ON
Total Rewards: Benefits/Incentive Information
Added 12 mins ago
Clerk III
Treasury Board Secretariat
St. John's, NL
Reporting to the manager and supervisors of Accounts Payable and Receivable Processing, the Clerk III position will be responsible for a variety of accounts payable processing activities.…
Added 16 mins ago
Senior Systems Analyst (Power Platform Developer)
Office of the Chief Information Officer
St. John's, NL
Reporting to the Design & Delivery Manager (DevOps), the Senior Systems Analyst will work within a fast-paced, dynamic environment in designing, developing, implementing, and maintaining…
Added 20 mins ago
A
Content Marketing Manager, B2B Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
We are looking for a strategic and hands-on Content Marketing Manager to help shape and scale our B2B content marketing efforts.
Added 20 mins ago
A
Associate Manager, Marketing Innovation (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management.
Added 20 mins ago
A
Associate Manager/ Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management
Added 20 mins ago
A
Associate Manager, Marketing Strategy (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
4+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
Added 20 mins ago
WI
Executive Housekeeper - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
…Department and will be a member of the Wickaninnish Inn’s Senior Management…
Added 20 mins ago
CO
Social Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 21 mins ago
V
Sr Spec, IT
Vale
Canada
- Full-time
…Automation Centre of Excellence for a permanent opportunity within Information Technology in Sudbury, ON. This role reports to the Sr. Manager, CoE - AI and…
Added 21 mins ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
…Engineering, Enablement, and VAS business teams, you will connect information, challenge assumptions, identify risks and inconsistencies, and develop practical recommendations that support…

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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