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Added 13 mins ago
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Manager / Senior Manager (KYC) (CONTRACT)
Broadridge
Markham, ON · Toronto, ON
- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead Business-as-Usual (BAU) Know Your Customer (KYC) operations. The successful candidate will oversee KYC…
Added 13 mins ago
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Manager / Senior Manager – Sanctions Operations (CONTRACT)
Broadridge
Markham, ON · Toronto, ON
- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead sanctions-screening operations. The successful candidate will oversee the review and resolution of sanctions alerts…
Added 13 mins ago
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Deli Assistant Department Manager - Full Time
Longo's
Markham, ON
- Full-time
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 13 mins ago
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Retail Operations Manager
PetSmart
Toronto, ON · North York, ON
- Full-time
2+ years of retail supervisory experience in a customer-focused environment.
Added 28 mins ago
PH
Clinical Support Clerk
Providence Healthcare
Vancouver, BC
- Part-time
Reporting to the Patient Care Manager or designate and receiving work direction from the Clinical Nurse Leader(s), Charge Nurse(s) and Physician(s), the Clinical Support Clerk performs a…
Added 43 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…hands-on technical leadership. Reporting directly to the Station Manager, the RV Shop Foreman/Forewoman ensures the efficient maintenance, repair, and preparation of CanaDream's rental and…
Added 43 mins ago
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Manager - Front Office
Hilton
Toronto, ON
- Full-time
…what you’ll do every time you come to work! As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by…
Added 43 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
Added 44 mins ago
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Personal Support Service Worker
Cota
Toronto, ON
- Part-time
Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely…
Added 44 mins ago
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Supportive Housing Worker
Cota
Toronto, ON
- Full-time
In conjunction with the manager and supervisor, they assist with the search for, and acquisition of, appropriate housing units as may be required within the program
Added 44 mins ago
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Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 44 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 44 mins ago
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Branch Manager
CDN
Grande Prairie, AB
- Full-time
Build and maintain strong customer relationships and address service or project concerns in a timely manner.
Added 44 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
Effectively resolve customer concerns and escalates to management when appropriate
Added 44 mins ago
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Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 44 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices,…
Added 44 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Full-time
…at all times, respond to and support key AP and operational concerns of all associates and remain focused on store specific business…
Added 44 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 44 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor guest alcohol consumption and promptly communicate responsible liquor service concerns to the Outlet Supervisor or Manager in accordance with established procedures.
Added 44 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor guest alcohol consumption and promptly communicate responsible liquor service concerns to the Outlet Supervisor or Manager in accordance with established procedures.
Added 44 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Promptly communicate shortages, breakage, spills, equipment issues, safety hazards, or other operational concerns to the Bartender, Supervisor, or Manager.
Added 44 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 59 mins ago
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Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Aliaxis
CA - Veterans - Office
- Full-time
Reporting to the regional Customer Service Supervisor, acts as first point of contact between Canplas and its’ customers. Adheres to ongoing corporate programs and deadlines. Works in…
Added 59 mins ago
CI
Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Canplas Industries Ltd
CA - Veterans - Office
- Full-time
Reporting to the regional Customer Service Supervisor, acts as first point of contact between Canplas and its’ customers. Adheres to ongoing corporate programs and deadlines. Works in…
Added 59 mins ago
SS
General Manager
Sienna Senior Living
London, ON
- Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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