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Added 7 mins ago
RO
Irrigation & Plant Nutrition Specialist
Rubicon Organics™
Delta, BC
- $60,000 to $70,000 CAD / year
- Full-time
…delivering elevated experiences in all we do. Through uncompromising quality, purposeful innovation, and trusted partnerships, we create products and relationships that enrich lives and…
Added 7 mins ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
Support quality control and ensure work is being produced to specification
Added 7 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
…creating a positive dining experience and enhancing our residents' quality of…
Added 7 mins ago
K
Print Production Manager
Klick
Toronto, ON
- Full-time
The Print Production Manager brings creative concepts to life through expert print execution. Reporting to the Director, Print Production, this role consults with Creative teams, defines…
Added 7 mins ago
IM
MEP Project Manager
Iron Maple
Halifax, NS
- Full-time
…management software and assist in developing the project specific quality control plan from the MEP Quality Management…
Added 7 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
Experience in the Design of Experiments (DOE) and Quality by Design (QbD) principles for formulation development
Added 7 mins ago
ER
Biomedical Equipment Technician
EFW Radiology
Calgary, AB
- Full-time
Ability to provide technical guidance and feedback to the Quality Assurance Coordinator and Quality Management Manager on equipment issues.
Added 7 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 7 mins ago
INTERM ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
REGISTERED NURSE
Southbridge Healthcare LP
Lucknow, ON
…plays a key role in enhancing the effective management and quality of nursing practice in alignment…
Added 7 mins ago
Quality Assurance Technician
Sofina Foods Inc
Mississauga, ON
Reporting to the Manager, Quality Assurance, the Quality Assurance Technician monitors and inspects finished and in-process products, materials, equipment, and production facilities to…
Added 7 mins ago
QUALITY - QUALITY ENGINEERING
KSR
Chatham-Kent, ON · Ridgetown, ON
Job Title: Department: Reporting to: Job Summary: Quality Engineer Quality Quality Manager Location: Revision: Plant July 2, 2026 The Quality Engineer is responsible for ensuring product…
Added 7 mins ago
Order Assembler
Postmedia Network Inc.
Calgary, AB
Conduct timely quality control checks on production, performing both spot checks and routine inspections, ensuring all quality checks are completed on time and documented as required.
Added 7 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Canada
We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 7 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
A
Project Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
…Coordinator will be responsible for supporting the Project Manager and working alongside technical leads, project schedulers and cost controllers. This position reports to a Project…
Added 7 mins ago
M
Warehouse Supervisor - 6 Month Contract
Mevotech
Mississauga, ON
- Temporary
Identify and lead continuous improvement opportunities that increase productivity, quality, safety, and efficiency across inbound, outbound, and packaging processes.
Added 7 mins ago
DW
Assistant Manager Quality Assurance
Durabuilt Windows & Doors
AB
- Full-time
The Quality Assurance Assistant Manager supports the execution and continuous improvement of the Quality Management System (QMS), ensuring product quality, regulatory compliance, and…
Added 22 mins ago
GC
Production Operator
Guardian Chemicals Inc.
AB
- $21 CAD / hour
- Full-time
Control and monitor equipment within the scope of authority
Added 22 mins ago
M
Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Toronto, ON · Montreal, QC
- Full-time
…abuse, account takeover, spoofed playtime and purchases, and low-quality traffic on the supply we sell to…
Added 22 mins ago
S
Production Material Coordinator
Startec
Calgary, AB
- Full-time
Reporting to the Plant Manager, you’ll coordinate the delivery, timing, sequence, and staging of materials and drawings. You’ll communicate shortages and expected arrivals and help prepare…
Added 22 mins ago
M
Chef Manager
Maquise
St. Andrews, MB · SELKIRK, MB
- Full-time
The Manager will implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHIMIS, and all WCB regulations. The Manager…
Added 22 mins ago
B
Regional Compliance Manager
BMO
Waterloo, ON · MARS
- Full-time
Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and…

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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