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Added 12 mins ago
AH
Supervisor
Alberta Health Services
Coronation, AB
- Full-time
…and the community. You will have the unique opportunity to lead the foodservices teams at the Coronation Hospital & Care Centre, Hardisty Health Centre, and Consort Hospital & Care Centre.…
Added 27 mins ago
SS
Program Coordinator
Summit Search Group
Winnipeg, MB
- $60,000 to $69,000 CAD / year
- Full-time
…of a Program Coordinator – a member of the senior management team. Pulford is a values-driven community living agency that supports individuals in residential homes, Supported Independent…
Added 57 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilots with VPs, operations managers, and merchandise planners at importers, distributors, and multi-channel retail brands, convert them to paid engagements, and…
Added 57 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilots with VPs, operations managers, and merchandise planners at importers, distributors, and multi-channel retail brands, convert them to paid engagements, and…
Added 57 mins ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
Are you ready to make an impact, lead with purpose, and grow your career? Apply now and let’s transform the world of retail - one sustainable step at a time.
Added 4 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 4 hours ago
VH
Senior Product Manager
Vireo Health
Remote, Canada
- Full-time
- Remote
Eaze, part of Vireo, brings together e-commerce, retail, and delivery technology to serve customers and power operations across a growing network of dispensaries. Our product team builds…
Added 4 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Milton, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
Co-Manager
Walmart Canada
Cobourg, ON
- Full-time
Adapts to constant changes in the technological landscape of the retail environment. Oversees the effective implementation of digital applications in the store, handles the training of the…
Added 5 hours ago
DC
Marketing & Communications Director
Decor Cabinets Ltd
Morden, MB
- Full-time
As a member of our Senior Leadership Team, you'll have the opportunity to influence direction, build stronger connections, and lead meaningful improvements across the organization.
Added 5 hours ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
…direct-to-consumer sales, tasting rooms, hospitality, and winery retail…
Added 5 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Milton, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
SC
chef de quart - Store# 61239, AUT 20 & CH HERRON
Starbucks Coffee Company
Dorval, QC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 5 hours ago
MC
Sr Manager of Sales - Growth Channels
Mattel Canada
Mississauga, ON
- Full-time
The Canadian Commercial Sales team is responsible for driving growth, market share, and strategic partnerships across Mattel’s key retail customers. The team leads the development and…
Added 6 hours ago
L
Product Operations Educator | Park Royal Seasonal (EVENING AVAILABILITY)
lululemon
BC · West Vancouver, BC
- Part-time
…and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product…
Added 6 hours ago
L
Accountant | contract until August 4, 2028
lululemon
Vancouver, BC
- Full-time
The Payroll & Operations Accounting team is significant to the Company by ensuring accurate accounting of payroll and operations for lululemon store support centre, retail stores and other…
Added 6 hours ago
L
Assistant Manager
LensCrafters
Ottawa, ON · Nepean, ON
- Full-time
Partner with store manager to lead & develop team
Added 6 hours ago
PG
Retail Store Manager | Pakenham
Petstock Group
Pakenham, ON
- Full-time
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock…
Added 6 hours ago
W
(CAN) Deli Bakery Team Lead
Walmart
Fort McMurray, AB
- Full-time
…communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 6 hours ago
W
Digital Fulfillment Team Lead
Walmart
Fort McMurray, AB
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 6 hours ago
W
Co-Manager
Walmart
Cobourg, ON
- Full-time
8. Adapts to constant changes in the technological landscape of the retail environment. Oversees the effective implementation of digital applications in the store, handles the training of…
Added 6 hours ago
RP
Value Creation Lead
Rundle Partners
Toronto, ON
- Full-time
The role will report directly to the Chair of the Board, Ian Black, and work closely with the CEO, COO and Rundle’s team. You will develop the roadmap in partnership with the company’s…
Added 6 hours ago
R
Assistant Store Manager
RONA
Surrey, BC
- $65,000 to $78,000 CAD / year
- Full-time
Become an essential part of the Rona team and lead key store operations while developing your management and process optimization skills. You'll have the opportunity to supervise dynamic…
Added 6 hours ago
BC
Ralph Lauren Associate Manager
BoF Careers
Halton Hills, ON
- Full-time
Understand and educate your team on sales and profit performance tools and resources
Added 6 hours ago
BC
Ralph Lauren Selling Manager
BoF Careers
Halton Hills, ON
- Full-time
As a Selling Manager, you will play a crucial role within the Store Leadership team by executing strategic plans to ensure a profitable business in a dynamic and complex environment.…

Walmart

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company programs and safety standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Conflict resolution
Team training
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Staff Training
Transaction Processing
Operational Standards
Customer Loyalty
Emergency Readiness
Walmart Protection Plans

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