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Added 2 mins ago
BH
Building Manager II - Resident (Lower Mainland)
BC Housing
Vancouver, BC
- Full-time
BUILDING MANAGER II - RESIDENT (REDWOOD MEWS)
Added 2 mins ago
CO
Supervisor of Water Treatment
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 18 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 18 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Surrey, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 18 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Surrey, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 18 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
New Westminster, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 18 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Surrey, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 48 mins ago
CH
Manager, Logistics and Distribution
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Manager, Logistics & Distribution oversees a cross-dock/warehouse space of around 2,500 sq ft and plays a pivotal role in driving the transformation of CMH's logistics operations,…
Added 48 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 48 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Drummondville, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 48 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 48 mins ago
UO
Manager, Security and Emergency Management
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Manager, Security and Emergency Management is responsible for the operational management and administration of the university's security and emergency management programs to support the…
Added 48 mins ago
CR
Night Attendant- Part Time
COGIR Real Estate
Saskatoon, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 48 mins ago
SH
Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
Reporting to the Guest Service Manager, the Guest Service Agent:
Added 48 mins ago
AU
Security Guard
Allied Universal
AB · Edmonton, AB
- $18 CAD / hour
- Part-time
Ensure that the facility’s safety and emergency procedures are followed in response to fire alarms and other site Emergencies
Added 48 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Calgary, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
NH
Therapist (MSW), Mental Health (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Reporting to the Manager, Northumberland Hills Hospital Community Mental Health; the Mental Health Therapist is responsible for the provision of primarily therapy based mental health…
Added 1 hour ago
Registered Veterinary Technologist - Wildlife
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Victoria, BC
Reporting to the Manager, Wild ARC, the Registered Veterinary Technologist – Wildlife (RVT-W) is responsible for direct care, health assessments, rehabilitation, and triage/stabilization of…
Added 1 hour ago
C
Lifestyle & Programs Manager
Chartwell
Kamloops, BC
- Full-time
As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day-to-day delivery of meaningful programs that reflect…
Added 1 hour ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
RV
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
Responds to client/family/visitor issues to problem solve & deescalate; But escalates to Senior Management or the appropriate unit manager as required
Added 1 hour ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 1 hour ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
…value of our residences. Under the direction of the Office Manager, provides administrative support including clerical and reception duties for the efficient operation of the…

Walmart

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory
Training
Team Management
Operational Standards
Transaction Oversight
Merchandise Deactivation
Emergency Readiness
Store Standards
Customer Loyalty
Workday

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