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Added 7 mins ago
PP
Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…Camrose, AB, Position Type: Full-Time Regular, Education Level: Associate Degree (+2 Yrs), Salary Range: $26.00 - $32.00Hourly, Travel Percentage: 10-25% Travel, Job Shift: Standard Shift,…
Added 7 mins ago
D
Dyson Stylist
Dyson
AB
- Part-time
At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the…
Added 7 mins ago
D
In-store Dyson Expert
Dyson
Toronto, ON · ON · Canada - Toronto Office
- Part-time
At Dyson, we sell by demonstrating. Our Experts and Retail Strategy & Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of…
Added 7 mins ago
PC
Temporary Store Warehouse Floor Supervisor - Full-Time
PVH Corp.
Mississauga, ON
- Full-time
SUMMARY: Shares the overall responsibility of the warehouse operations, including the receiving and processing of product, accurate & timely replenishment to the store floor and controlling…
Added 7 mins ago
NB
Directeur Adjoint de Magasin/Retail Assistant Store Manager
New Balance
Montreal, QC
- Full-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 7 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 7 mins ago
MU
Administrative Assistant (NU)
McGill University
Sherbrooke, QC
- Full-time
Responsible for providing a high level of organizational and administrative support to the Associate Vice-President (Financial Services), and for contributing to the smooth and efficient…
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Added 7 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot Canada
Medicine Hat, AB
- Full-time
…Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store…
Added 7 mins ago
PR
Service Team
Panda Restaurant Group
Sherwood Park, AB
- Full-time
Follows Operations Standards and Safety Procedure to serve fresh and quality food
Added 7 mins ago
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Warehouse Associate
Swish Maintenance Limited
Winnipeg, MB
- Full-time
The Warehouse Associate is responsible for picking customer orders and delivering them to the delivery platform while maintaining the warehouse in a safe and orderly fashion.
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Store Associate
Dollarama
Rimouski, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
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Store Associate
Dollarama
Chandler, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
D
Store Associate
Dollarama
Toronto, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
Saskatoon, SK
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
D
Store Associate
Dollarama
Medicine Hat, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
D
Store Associate
Dollarama
Rimouski, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
New Minas, NS
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
Corner Brook, NL
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
Deer Lake, NL
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
Sainte-Anne-de-Beaupré, QC · Ste.-Anne-de-Beaupré, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
St.-Romuald, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
Dollarama
Sherwood Park, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 7 mins ago
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Store Associate
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Walmart

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory
Training
Team Management
Operational Standards
Transaction Oversight
Merchandise Deactivation
Emergency Readiness
Store Standards
Customer Loyalty
Workday

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