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Added 10 mins ago
SC
Sales Associate
Staples Canada
Calgary, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 25 mins ago
D
Operations Manager (Labels)
DCM
Brampton, ON
- $93,755 to $117,194 CAD / year
- Full-time
As an Operations Manager (Labels), you’ll lead day-to-day operations to keep production safe, efficient, and productive. You’ll manage the Scheduling, Press, Rewinding, and Receiving teams,…
Added 25 mins ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
Champion cultural safety, diversity, equity and inclusion across Nunavut and the Northwest Territories
Added 25 mins ago
E
Recreation Manager
Extendicare
Port Stanley, ON · LTC - Port Stanley (East Rd.)
- Full-time
…connection to this land, and the importance of respect and cultural safety in the work we…
Added 25 mins ago
E
Environmental Services Manager
Extendicare
Port Stanley, ON · LTC - Port Stanley (East Rd.)
- Full-time
Ensuring that Health & Safety risks to residents, employees and the general public are
Added 25 mins ago
E
Sr Advisor Audit
Enbridge
Calgary, AB
- Full-time
University degree in Finance, Accounting, Business, Engineering, Environmental, Health & Safety, Information Technology, or a related technical discipline with experience working either in…
Added 25 mins ago
E
Legal Counsel
Enbridge
Calgary, AB
- Full-time
…strategic initiatives while promoting Enbridge’s values of safety, integrity, respect, inclusion, and high…
Added 54 mins ago
I
Carpenter
IICRC
Comox, BC
- Full-time
Accurately document work completed and report progress to the Project Manager.
Added 54 mins ago
I
Painter
IICRC
Comox, BC
- Full-time
Added 54 mins ago
LP
Power Engineer/HVAC Technician Journeyperson I
Lethbridge Polytechnic
Lethbridge, AB
- Full-time
Reporting to the Manager of Utilities, this position is part of the Utilities Maintenance Team which is integral in ensuring a safe, efficient, and well-maintained environment for students…
Added 54 mins ago
I
General Labourer
IICRC
Comox, BC
- Full-time
Follow all company safety policies and WorkSafeBC requirements.
Added 54 mins ago
I
Contents and Cleaning Technician - PT
IICRC
Comox, BC
- Part-time
Follow cleaning schedules, safety procedures, and client-specific requirements.
Added 54 mins ago
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Contents and Cleaning Technician - FT
IICRC
Comox, BC
- Part-time
Follow cleaning schedules, safety procedures, and client-specific requirements.
Added 54 mins ago
LP
Youth Initiatives Coordinator
Lethbridge Polytechnic
Lethbridge, AB
- Internship
Reporting to the Manager, Youth Initiatives, the coordinator will collaborate with various internal departments and external stakeholders, as they undertake the following responsibilities:
Added 55 mins ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Follow standard operating and safety procedures.
Added 1 hour ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
…Labour Relations Act, Human Rights Code, Occupational Health and Safety Act, Pay Equity Act and the Accessibility for Ontarians with Disabilities Act, so day-to-day decisions minimize risk…
Added 1 hour ago
CG
Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
…field, office, shop, and research environments. We lead through Safety, Quality, People, Execution, and Innovation. Our values Respect, Accountability, Excellence, and Curiosity set the…
Added 1 hour ago
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AI Literacy and Community Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
As ATB’s next AI Literacy and Community Manager, you will build and scale enterprise-wide AI literacy, capability, and community engagement across ATB Financial. Through strategic…
Added 1 hour ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
The Social Media Surveillance Office (SMSO) reports to the Manager, Social Media Surveillance, Wealth Advice Business Controls. This role helps Wealth businesses across Canada use social…
Added 1 hour ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
Advising the Discipline Lead and Project Manager about status of assignment(s) with respect to schedule, budgets, delays, and adverse problems.
Added 1 hour ago
W
Senior Mechanical Engineer
Worley
Markham, ON
- Full-time
…decision-making. In Worley Canada East, you will report to the Manager of the Mechanical and Piping Engineering Department, and you will work on various minerals, mining, metals, oils, gas…
Added 1 hour ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
S
DCN Project Director
SLB
Calgary, AB
- Full-time
Monitor site-level performance across cost, schedule, quality, safety, and technical coordination
Added 1 hour ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Engineering Manager to support our Data Center infrastructure solutions business.
Added 1 hour ago
EC
Electrical Assembler
Eaton Corporation
Airdrie, AB
- Full-time
Reporting to the Production Manager, this position is responsible for mounting and basic wiring of components with standard layouts/options, performs sub-assembly functions as required, and…

Walmart

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory
Training
Team Management
Operational Standards
Transaction Oversight
Merchandise Deactivation
Emergency Readiness
Store Standards
Customer Loyalty
Workday

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