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Added 15 mins ago
WE
Senior Civil Engineer
West End Workforce
BC · British Columbia, Canada
- Full-time
You still enjoy the engineering, and you also want to lead: own the accounts, grow the team, and answer for the practice's results. You are resilient, community-minded, and comfortable…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Whitehorse, YT
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
E
Automotive Detailer - Car Washer - Terrace
Enterprise
Terrace, BC
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full-Time Automotive Detailer. This position pays $20.00 / hour and is located at 4542 LAKELSE AVE…
Added 15 mins ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
Added 15 mins ago
HS
Education Assistant - CARE Campus
Holy Spirit Catholic School Division
Lethbridge, AB
- Part-time
…under the direction and supervision of the Inclusive Education Lead, the classroom teacher, and the principal. CARE is a grades 7-9 Outreach program that focuses on meeting the needs of…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
IH
Lead | Indigenous Recruitment
Interior Health Authority
Kelowna, BC
- Full-time
The Lead, Indigenous Recruitment (the Lead) fulfills an integral role in implementing Interior Health’s mission to increase Indigenous voices and contributions at all levels of the…
Added 15 mins ago
OT
Analyste en Modélisation et Simulation d’Électronique de Puissance / Power Electronics Modeling and Simulation Analyst
OPAL-RT TECHNOLOGIES
Montreal, QC
- Full-time
Added 15 mins ago
IH
Licensed Practical Nurse (LPN) | Transition Liaison
Interior Health Authority
Vernon, BC
- Internship
…Well-being and work life balance is promoted within the IH team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of…
Added 15 mins ago
SH
Controller | Contrôleur financier
Solutions HR Advisory
Brossard, QC
- Full-time
Lead, coach and develop accounting team members, providing technical guidance and maintaining strong performance standards.
Added 15 mins ago
WE
Senior Architect
West End Workforce
Toronto, ON
- $103,300 to $153,300 CAD / year
- Full-time
…defense side of that portfolio is growing, and that is where the team needs senior…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Vancouver, BC
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Calgary, AB
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
C
Asset Owner | +15% retention bonus
Cascades
Calgary, AB
- Contract
…optimizing production processes, support equipment reliability, and lead continuous improvement initiatives that make a measurable impact on safety, efficiency, and overall business…
Added 15 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
AB · Edmonton, AB
- Internship
…numerous safety and environmental awards, Keno Hill is seeking new team members committed to professional growth and…
Added 15 mins ago
C
Office Manager & Executive Assistant to the CEO
Clearspace
Toronto, ON
- Full-time
…and office management. You’ll play a key role in keeping our team organized, supported, and operating efficiently while helping create a welcoming and productive workplace…
Added 15 mins ago
CM
Appointment Setter
Crown Merchant Funding
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…services and schedule qualified appointments for the sales team. Day-to-day tasks include managing call lists, performing basic lead qualification, updating appointment and contact details…
Added 15 mins ago
LH
Coordinator
Lookout Housing and Health
New Westminster, BC
- Full-time
Proven ability to lead and work with a staff team in a unionized environment
Added 15 mins ago
R
Specialist, Client Services
Ryan
Mississauga, ON
- Full-time
…supporting the Business Development Directors and Principals with lead generation, appointment setting, sales closing, and follow-up and monitoring of all matters related to business…
Added 15 mins ago
NP
Application Engineer/Technologist
N2X Process Solutions
Calgary, AB
- Full-time
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication…
Added 15 mins ago
FH
Project Leader, Clinical Operations
Fraser Health
Surrey, BC
- Full-time
In this role, you’ll collaborate with clinical leaders and stakeholders to lead high-impact projects, support program transitions, and bring system-wide improvements to life. You’ll combine…
Added 15 mins ago
BS
Marketing Executive – International Events Industry
Business Show Media Ltd
Toronto, ON
- Full-time
Business Show Media is looking for a creative, organised and commercially minded Marketing Executive to join our growing Toronto team.
Added 15 mins ago
BS
Business Development Associate – Entry Level | Full Sales Training Provided
Business Show Media Ltd
Toronto, ON
- Full-time
Business Show Media is expanding its Canadian operation and is looking for motivated individuals to join our Downtown Toronto team as Business Development Associates.
Added 15 mins ago
BS
Sales Development Representative – B2B Events | Fast-Track Progression
Business Show Media Ltd
Toronto, ON
- Full-time
Business Show Media is expanding its North American commercial operation and is looking for driven, confident Sales Development Representatives to join our Downtown Toronto team.

Walmart

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory
Training
Team Management
Operational Standards
Transaction Oversight
Merchandise Deactivation
Emergency Readiness
Store Standards
Customer Loyalty
Workday

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