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Added 33 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sherbrooke, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 33 mins ago
W
(CAN) General Merchandise Associate
Walmart
Lethbridge, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Préposé au traitement des commandes OMNI
Walmart
Montreal, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate (Temp Jan 31, 2027)
Walmart
Markham, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Stock Unloader Associate
Walmart
Edmonton, AB
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
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Meat Associate
Walmart
Swift Current, SK
- Full-time
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 1 hour ago
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(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Part-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
W
Asset Protection Associate
Walmart
Goderich, ON
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
GT
Automation Maintenance Technician
Giant Tiger
Johnstown, ON
- Full-time
This role requires you to work rotating 12-hour shifts
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Whitby, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
Directs Store Delivery Associate
Walmart
Goderich, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
General Merchandise Associate
Walmart
Vernon, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
General Merchandise Associate
Walmart
Goderich, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
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(CAN) Full-Time Stock Unloader Associate
Walmart
Stratford, ON
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 2 hours ago
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Part-Time OMNI Customer Fulfillment Associate (3 open positions)
Walmart
Yarmouth Indian Reserve No. 33, NS
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
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OMNI Customer Fulfillment Associate - PT (TEMP)
Walmart
Edmonton, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Ottawa, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
PT
Senior Project Manager
Paladin Technologies
Toronto, ON
- Full-time
Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
Added 3 hours ago
Cook-GCT
Great Canadian Entertainment
Toronto, ON
…for all employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else, this position must lead by example to create Great Experiences and Memories for…
Added 3 hours ago
W
(CAN) General Merchandise Associate
Walmart
Slave Lake, AB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) General Merchandise Associate
Walmart
Burnaby, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Toronto, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) General Merchandise Associate
Walmart
Toronto, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
Dairy Frozen Associate ~ Full-Time
Walmart
Fergus, ON
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…

Walmart

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

Apply on walmart.wd504.myworkdayjobs.com About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6797 BLVD NEWMAN, LASALLE, QC H8N 3E4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on walmart.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Customer service
Leadership
Cash management
Loss prevention
Team training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Handling
Loss Prevention
EAS Systems
Inventory Control
Safety Compliance
Team Development
Transaction Management
Operational Standards
Walmart
Store Management

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Jobs in Canada