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Added 1 min ago
Customer Experience Associate, Part-Time - Heritage Village Branch, Edmonton, AB (15 Hours/Week)
Scotiabank
AB · Edmonton, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 min ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Sudbury, ON · Greater Sudbury, ON
- Part-time
Accompany customers to the cash register and process their transactions;
Added 1 min ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Drummondville, QC
- Full-time
Accompany customers to the cash register and process their transactions;
Added 1 min ago
R-
Temporary Fashion Associate - Square One
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 min ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Rocky View No 44, AB · Rocky View County, AB
- Part-time
Accompany customers to the cash register and process their transactions;
Added 1 min ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Ottawa, ON
- Part-time
Accompany customers to the cash register and process their transactions;
Added 1 min ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Winnipeg, MB
- Part-time
Accompany customers to the cash register and process their transactions;
Added 16 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sherbrooke, QC
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 16 mins ago
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Senior Actuarial Associate, Pension Risk Transfer (PRT)
BMO
Toronto, ON · YNG
- Full-time
…de-risk their balance sheets through Pension Risk Transfer (PRT) transactions. The team combines actuarial expertise, financial analysis, and strategic thinking to evaluate and price…
Added 31 mins ago
SB
05657 Inside Sales
Sally Beauty Holdings
Oakville, ON
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 46 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 46 mins ago
R(
Temporary Fashion Associate - Square One
Reitmans (Canada) Ltée/Ltd
Mississauga, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 46 mins ago
SS
Core Operation, Senior Associate
State Street
Toronto, ON
- Full-time
Must have a minimum of 2 years of experience at the management level in a hedge fund administration environment · Must have a minimum of 3 years experience in a hedge fund administration environment or other related financial services experience
Added 1 hour ago
SALES ASSOCIATE
Boutique La Vie En Rose
Drummondville, QC
Accompany customers to the cash register and process their transactions;
Added 1 hour ago
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Store Associate
Dollarama
Terrace, BC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Leamington, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
TH
Front End Associate : Part Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
D
Store Associate
Dollarama
Kelowna, BC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Pictou, NS
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Winkler, MB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Winkler, MB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Martensville, SK
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Kelowna, BC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:

Walmart

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply on walmart.wd504.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

940 13E AV N, SHERBROOKE, QC J1E 3J7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on walmart.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and training associates on company procedures and safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Transaction Oversight
Retail Operations
Communication
Problem Solving
Time Management
Adaptability

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Inventory Control
Staff Training
Transaction Processing
Operational Standards
Merchandise Deactivation
Emergency Readiness
Workday
Walmart

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Jobs in Canada