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Added 21 mins ago
RL
Operations Support Associate
Ralph Lauren
Richmond, BC
- Part-time
The Operations Support Associate is primarily a non-selling role; however, this can shift as business dictates.
Added 21 mins ago
W
(CAN) Overnight Associate
Walmart
Toronto, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 21 mins ago
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(CAN) General Merchandise Associate
Walmart
Regina, SK
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 21 mins ago
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(CAN) Overnight Associate
Walmart
Regina, SK
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 21 mins ago
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(CAN) Asset Protection Associate (PT)
Walmart
Ancaster, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 2 hours ago
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(CAN) Préposé au traitement des commandes OMNI
Walmart
Victoriaville, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 2 hours ago
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(CAN) Overnight Associate (Temp 3 month Contract)
Walmart
Hanover, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
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(CAN) Dairy Frozen Associate
Walmart
Saskatoon, SK
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 3 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Antigonish, NS
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 3 hours ago
W
(CAN) Dairy Frozen Associate
Walmart
Antigonish, NS
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 3 hours ago
WC
(CAN)Overnight Dairy Frozen Associate
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 3 hours ago
(CAN) Overnight Associate Part time
Walmart Canada
Thunder Bay, ON
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 3 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 3 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Antigonish, NS
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 3 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Antigonish, NS
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 3 hours ago
WC
(CAN) Overnight Maintenance Team Associate
Walmart Canada
Greater Napanee, ON · Napanee, ON
- Full-time
Added 3 hours ago
WC
(CAN) Overnight Modular Team Associate
Walmart Canada
Greater Napanee, ON · Napanee, ON
- Full-time
Added 3 hours ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Vaudreuil-Dorion, QC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Kirkland, QC
- Full-time
Added 4 hours ago
W
(CAN) Stock Unloader Associate
Walmart
Drayton Valley, AB
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 4 hours ago
W
(CAN) General Merchandise Associate
Walmart
Dauphin, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…

Walmart

Customer Service Desk Associate

Port Perry, ON, Canada

The minimum rate of pay for this position starts from $18.10. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.10.
Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.

Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.

Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts 

Your contributions are recognized and valued.

Career Growth Opportunities 

Build your skills and advance your career with us.

Meaningful Impact 

Take pride in helping customers save money and live better.

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $18.10.

‎

Le taux horaire minimum pour ce poste débute à 18.10.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1535 HWY 7A, BLDG A PORT PERRY, ON L9L 1B5, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and providing friendly, professional service. Maintain accurate tax-exempt records, route damaged merchandise to Claims, and verify and scan returned items before they go back to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform repetitive tasks, stand for extended periods, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Communication
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Refunds
Returns
Exchanges
Company Procedures
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Store Operations
Customer Questions
Front End
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Zoning
Physical Demands

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