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Added 8 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Airdrie, AB
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 8 mins ago
CC
Office Manager
CARGO CABBIE Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Work with Operations Manager to maintain staff by recruiting, selecting and training employees
Added 8 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 8 mins ago
U
Philanthropy & Fund Development Manager
UFA
Calgary, AB
- Full-time
Reporting to the Sr. Manager, Community Impact, the Philanthropy & Fund Development Manager is responsible for developing and implementing fundraising and philanthropic strategies that…
Added 8 mins ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Toronto, ON
- Full-time
We are seeking a Regional Sales Manager to join our team. As the Regional Sales Manager, you’ll be responsible for representing and selling all products distributed by the Company in…
Added 8 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 8 mins ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
Continuous learning, development and internal training opportunities
Added 8 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 8 mins ago
A
Laboratory Warehouse Assistant (General Labour)
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Communicate workflow, sample, or equipment concerns, to the appropriate supervisor or manager
Added 8 mins ago
A
Dietary Aide AgeCare Glen Oaks
AgeCare
Oakville, ON · AgeCare Glen Oaks (Previously Waterford)
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 8 mins ago
SI
Spirits Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
As the Spirits Manager at our Regina location, you’ll bring your expertise in spirits and people leadership to run a dynamic department, host tastings, and help shape one of Saskatchewan’s…
Added 8 mins ago
SI
Beer Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
…department at our new Wine and Beyond location in Regina. As Beer Manager, you’ll be the go-to expert for all things beer - craft, local, import, and more. You’ll lead a team, drive sales,…
Added 8 mins ago
SI
Wine Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
As the Wine Manager at our Regina location, you’ll bring your expertise in wine and people leadership to run a dynamic department, host tastings, and help shape one of Saskatchewan's best…
Added 8 mins ago
C
Personal Support Worker (PSW)
CarePartners
Sudbury, ON · Cartier, ON · Dowling, ON · Chelmsford, ON · Val Caron, ON
- Part-time
…daily living under the supervision of our Personal Support…
Added 8 mins ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health
Vancouver, BC
- $32.84 CAD / hour
- Full-time
…functions under the operational supervision of the Program Manager, the practice supervision of the Occupational Therapy and Physiotherapy Practice Coordinators and the work direction of…
Added 8 mins ago
SH
Program Manager, RN (Contract)
Spectrum Health Care
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Contract
Spectrum Health Care is currently seeking a Registered Nurse (RN) to join our team as Program Manager, Integrated Care to support our teams in Mississauga. This is a 6 month contract with…
Added 23 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 23 mins ago
TS
Assistant Store Manager
The Salvation Army in Canada
Brantford, ON
- Full-time
This position provides support to the Store Manager in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army…
Added 23 mins ago
AA
Business Development Manager, OHT
Ad Astra Consultants
ON · Ontario, Canada
- Full-time
…teams, and local tire retailers, the role will provide product training, merchandising support, and operational guidance to increase market penetration, sales, and…
Added 23 mins ago
WC
OVERNIGHT LEAD DEPARTMENT MANAGER
Walmart Canada
Penticton, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 23 mins ago
SS
26-32 – Community Support Worker
Spectrum Society for Community Living
Coquitlam, BC
- Internship
Added 23 mins ago
AU
Security Patroller - Campus - Full Time
Allied Universal
Calgary, AB
- Full-time
Follow site post orders, security procedures, and instructions from the Site Supervisor or Manager.
Added 23 mins ago
AU
Security Guard - Distribution Centre
Allied Universal
Brantford, ON
- $19 CAD / hour
- Full-time
Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
Added 23 mins ago
AU
Security Guard - Mall
Allied Universal
London, ON
- Full-time
Complete all site-specific training and follow the direction and guidance of the Site Supervisor or Manager.
Added 24 mins ago
Alterations Specialist
David's Bridal
Cambridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…

Walmart

customer service manager

Hanover, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1100 10TH ST, HANOVER, ON N4N 3B8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Customer Service
Leadership
Operational Management
Cash Management
Loss Prevention
Team Training
Conflict Resolution
Inventory Management
Safety Compliance
Transaction Oversight
Communication
Adaptability
Time Management
Attention To Detail

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Team Leadership
Compliance
Transaction Processing
Staff Training
Operational Standards
Merchandise Deactivation
Store Maintenance

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