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Added 10 mins ago
PL
Business Development Manager – Transportation & Logistics.
Phantom Logistics
Bolton, ON
- Full-time
🚛 WE’RE HIRING | Business Development Manager – Transportation & Logistics
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 10 mins ago
FC
Ops Agent Admin
FedEx Canada
Clairmont, AB
- Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 11 mins ago
CR
Culinary Manager
COGIR Real Estate
Regina, SK
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 11 mins ago
A
Flight Coordinator
AvPosts
Richmond, BC
- Full-time
…accurate communication follows. This position reports to the Manager of Flight Coordination. Your Responsibilities Handle all incoming correspondence from clients to successfully fulfill…
Added 11 mins ago
GC
Part-Time Housekeeping Lead - Casino - Toronto Site
Great Canadian Entertainment
Toronto, ON
- Part-time
Under the direct supervision of the Facilities Manager, this position is responsible for maintaining a clean, hygienic environment that is safe and hazard free. Upholds safety and security…
Added 11 mins ago
BM
Revenue Manager - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Revenue Manager is responsible for maximizing revenue across Blue Mountain's core business units; including but not limited to mountain operations, summer attractions, lodging and food…
Added 11 mins ago
BP
Front of the house manager
Boston Pizza International Inc
Goderich, ON
- Full-time
Role Description The Front of the House Manager is a full-time, on-site role based in Goderich, ON, responsible for overseeing daily operations in the dining room, bar, and patio areas.…
Added 11 mins ago
ND
Ecommerce Manager
Nest Designs
Vancouver, BC
- From $80,000 CAD / year
- Full-time
We are looking for a Ecommerce Manager who play a pivotal role in driving the online success of Nest Designs and Petite Revery. Reporting directly to leadership, you’ll be responsible for…
Added 11 mins ago
RC
Counter Sales/ Warehouse Associate
Rexel Canada
Cobourg, ON
- Full-time
…receive & process orders via the counter. Reporting to the Branch Manager, you will offer product knowledge, confirm stock availability and maintain the showroom and counter…
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 11 mins ago
AA
Responsable d'Acceptation Client / Customer Acceptance Manager
Airbus Aircraft
Montreal, QC
- Full-time
Responsable d'acceptation Clien / Customer Acceptance Manager
Added 11 mins ago
SH
Assistant Manager, Guest Experience
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
Job CategoryRooms & Guest Services Operations
Added 11 mins ago
RC
Outside Sales Representative
Rexel Canada
Oakville, ON
- $60,000 to $75,000 CAD / year
- Full-time
Attend weekly strategy meetings with Regional Sales Manager and team meetings when scheduled
Added 11 mins ago
TW
Sales Manager – 3PL Warehousing & Logistics
Transload Warehousing & Logistics Inc.
Brampton, ON
- Full-time
We are expanding our customer base and are looking for an experienced, motivated Business Development Manager to join our team and lead new customer acquisition.
Added 13 mins ago
CE
AZ Driver
Cooper Equipment Rentals Limited
Gormley, ON
- Full-time
If equipment is missing or broken upon pick up fill out the appropriate forms and get customer’s signature. Turn in these forms to Branch Manager, along with pick up sheets.
Added 13 mins ago
CE
Heavy Equipment Technician - Lead Hand
Cooper Equipment Rentals Limited
Kitchener, ON
- Full-time
Coordinate with the Branch Manager and Parts and Service Coordinator on workflow, parts ordering, and equipment readiness.
Added 13 mins ago
N
Chief of Staff to the CEO (Integrator)
NexScale
Remote, Canada
- Contract
- Remote
…growth. On the inside, you integrate technology, product and operations. You are the one place where both sides meet, so what the market needs and what the company delivers stay in…
Added 13 mins ago
T
Little Current Open House Event
TD
Little Current, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 13 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Merivale Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 13 mins ago
A
Client Care Coordinator
Amplifon
Mississauga, ON
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 13 mins ago
A
Client Care Coordinator
Amplifon
Chilliwack, BC
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 13 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
T&
Retail Operations Manager - Enterprise
Turner & Townsend
Toronto, ON
- Full-time
The Operations Team Lead – Real Estate is responsible for overseeing day-to-day operational performance across a corporate real estate portfolio. This role leads a team of analysts or…

Walmart

Customer Service Manager

Orleans, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 20, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3900 INNES RD, ORLEANS, ON K1W 1K9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability to work a flexible schedule, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Inventory management
Safety compliance
Operational standards
Transaction oversight
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Operational Standards
Merchandise
Transaction Oversight
Team Support
Fast-paced Environment

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