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Added 1 min ago
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(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
This role emphasizes thought leadership by identifying and developing private brand business in new growth opportunities and line extensions. The ability to draw logical conclusions from…
Added 1 min ago
Finance Operations Associate
Alberta Municipalities
Edmonton, AB
The Finance Operations Associate serves as a central point of coordination across multiple streams of work, including budgeting, audit activities, board and committee reporting, policy…
Added 1 min ago
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Analytics and Insights Analyst (CPG)
Acosta
Mississauga, ON
- Full-time
You will deliver data-driven insights that support category management and client initiatives. This is a client-facing role where you will analyze CPG and Retailer data, develop Power BI…
Added 17 mins ago
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Customer Experience Associate
TD
Red Deer, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 17 mins ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite…
Added 32 mins ago
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Client Associate (IR licensed) Wood Gundy
CIBC
St. John's, NL
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 32 mins ago
TT
Business intelligence & Data Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a(n) Business Intelligence & Data Analyst to play a key role in transforming data into actionable insights that drive decision-making across Merchandising and Merchandise…
Added 32 mins ago
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Specialist, Valuation
EPCOR
AB · Edmonton, Alberta
- Full-time
As the Specialist, Valuation, you play a key role in supporting EPCOR's strategic investment, development, acquisition, and divestiture decisions. Through advanced financial analysis,…
Added 46 mins ago
Associate, Manufacturing Engineering, Systems - Projects
L3Harris Technologies
ON · Waterdown, ON
This role is an integral part of the Manufacturing Engineering – Systems team that supports the shop floor in testing deliverable WESCAM product. The successful candidate will work to…
Added 1 hour ago
UO
Administration Coordinator
University of Alberta
Edmonton, AB
- Part-time
…provides direct support to the Director of Parkland Institute and Associate Director for all programs, research and fund…
Added 1 hour ago
Media Sales Representative
Best Version Media
Brantford, ON
Model: 100% commission, independent-contractor business - uncapped, cumulative income for you and your family, with zero start-up costs, on a schedule you control. You launch as an…
Added 1 hour ago
TT
Mechanical Prototyping Specialist
Trojan Technologies
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified…
Added 1 hour ago
IF
Associate Director, Canadian Equities
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Are you passionate about investing, capital markets, and fundamental research? As Associate Director, Canadian Equities, you will play a key role within a growing Canadian equity platform…
Added 1 hour ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Belleville, ON
- Part-time
…As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business…
Added 1 hour ago
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Delta, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Data Scientist I (Quants) – Insurance Model Validation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Senior Associate, Damages and Valuations
Secretariat
Toronto, ON
…questions that shape critical financial, economic, and strategic business…
Added 1 hour ago
Associate Director, Damages & Valuations
Secretariat
Toronto, ON
Associate Directors lead the day-to-day delivery of engagements and work closely with senior professionals and testifying experts on complex issues at the intersection of valuation,…
Added 1 hour ago
Associate, Damages and Valuations
Secretariat
Toronto, ON
…questions that shape critical financial, economic, and strategic business…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
Canada Life is seeking an Intermediate Data Analyst to join the Value Partners team. In this role, you will transform data into actionable insights that support business decision-making and…
Added 1 hour ago
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas
Kawartha Lakes, ON · Lindsay, ON
A reasonable estimate of base salary for this role ranges between $18.90 - $23.63/Hour. The range takes into account factors that are considered in making compensation decisions including,…

Walmart

Customer Service Manager

Leamington, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

304 ERIE ST S, LEAMINGTON, ON N8H 3C5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Leadership
Team Development
Compliance
Merchandise
Transaction Oversight
Store Standards
Operational Efficiency
Walmart Protection Plans
Credit Card Services
Workday

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