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Added 5 mins ago
MM
Client Advisor, Miu Miu Vancouver Holt Renfrew
Miu Miu
Vancouver, BC
- Full-time
Deal effectively with customer complaints by liaising with the line manager when necessary.
Added 5 mins ago
S
Prepared Foods - Clerk Department Second Deli
Sobeys
Moncton, NB
- Full-time
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 5 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Markham, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 5 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vaughan, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 5 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 5 mins ago
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
The Business Development Manager will be responsible for driving profitable revenue growth by identifying and securing new dedicated fleet business opportunities throughout Alberta. This is…
Added 5 mins ago
HT
Operations Manager
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Foxtrot, part of the Hydraulic Technologies family of businesses, is seeking an experienced Operations Manager to lead and support our growing operation serving customers in the crane,…
Added 5 mins ago
S
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 5 mins ago
J
Manager, Technical Services
Jobgether
Canada
- Contract
Lead and scale a growing technical services function within a customer-focused organization supporting complex enterprise technology environments. As the first dedicated Manager of…
Added 20 mins ago
IP
Patroller - Winnipeg
Indigo Park Canada
Winnipeg, MB
- Full-time
…communities safe and organized? We are seeking a professional and customer-focused Parking Enforcement Officer to patrol assigned areas, ensure compliance with parking regulations, and…
Added 20 mins ago
ES
Maintenance Technician II - Building Operator
Equans Services Canada & US
Surrey, BC
- Full-time
Carry out semi-skilled mechanical, electrical, fabric and building maintenance duties in both scheduled work and reactive work as directed by a supervisor/manager.
Added 20 mins ago
AW
Manager- Project / Client Services
Agilus Work Solutions
Paris, ON
- Full-time
Agilus by Synergie is recruiting for a Manager- Project/Client Services in the printing and manufacturing industry in Paris, Ontario.
Added 20 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Moncton, NB
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 20 mins ago
D
Full Time Warehouse Worker
Domino's
Cambridge, ON
- Full-time
Label skids with customer label indicating address and delivery temperature requirements
Added 20 mins ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
POSITION TITLE: Operations Manager – Night Shift
Added 20 mins ago
TH
Department Supervisor Full Time (BARRIE)
The Home Depot Canada
Barrie, ON
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 20 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.
Added 20 mins ago
AC
Hourly Supervisor
Aramark Canada
Ottawa, ON
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 20 mins ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases and recommending next steps or resolution when applicable.…
Added 20 mins ago
AC
Financial Analyst
ATS Corporation
Cambridge, ON
- $64,000 to $88,000 CAD / year
- Full-time
Continuous learning and career growth with global mobility opportunities.
Added 20 mins ago
CO
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
- Full-time
The Manager Budgets, Business Planning & Financial Systems is responsible for leading the City’s business planning and budget process, overseeing financial systems and reporting, and…
Added 20 mins ago
B
Maintenance Technician
BRKFREE
Mississauga, ON
- Full-time
Bring Your A Game - Good enough is not in our vocabulary. Pursue growth, lead change, and experiment. Master your craft. Level Up.
Added 20 mins ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
Reporting to senior leadership, this role carries full responsibility for account strategy, customer relationships, and regional market growth. You will work autonomously while…
Added 20 mins ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager, Media based in Canada.
Added 20 mins ago
AR
Account Manager-Retail New Truck Sales (Hamilton)
Altruck Rentals
Guelph, ON
- Full-time
The Account Manager for Retail, New Truck Sales is responsible for building and maintaining strong customer relationships, identifying sales opportunities, and achieving sales targets by…

Walmart

Customer Service Manager

Leamington, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

304 ERIE ST S, LEAMINGTON, ON N8H 3C5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for supervising associates, managing cash controls, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Leadership
Team Development
Compliance
Merchandise
Transaction Oversight
Store Standards
Operational Efficiency
Walmart Protection Plans
Credit Card Services
Workday

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