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Added 17 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 17 mins ago
SC
Retail Sales Supervisor
Staples Canada
Yellowknife, NT
- Full-time
3+ years of retail sales experience required; direct experience in technology sales preferred.
Added 31 mins ago
WC
Customer Service Manager
Walmart Canada
Renfrew, ON
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 31 mins ago
WC
Customer Service Manager
Walmart Canada
Digby, NS
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 31 mins ago
TC
Temporary Retail Customer Service Coordinator - Winners Dorval
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
- Full-time
We’re looking for a Temporary Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you…
Added 31 mins ago
(CAN) Front End Checkout Team Associate - Part time
Walmart Canada
Victoria, BC
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 31 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 31 mins ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
Lead commercial negotiations with retail partners to align sales targets, OTB commitments, inventory levels, and growth expectations.
Added 31 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 31 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Spruce Grove, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 31 mins ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
Senior retail leader with significant multi-site operational leadership experience.
Added 32 mins ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
2-3 years of retail management experience, preferable in a high-volume retail environment
Added 32 mins ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
2-3 years of retail management experience, preferable in a high-volume retail environment
Added 32 mins ago
A
Food & Beverage - Seasonal Barista, A-OK Cafe (Front of House)
Aritzia
New Westminster, BC
- $20 to $40 CAD / hour
- Part-time
As the Seasonal Barista, A-OK Café you will lead the team to:
Added 32 mins ago
Assistant Restaurant Manager
Red Robin Canada
Abbotsford, BC
We’re hiring an Assistant Restaurant Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant.
Added 47 mins ago
RB
Branch Manager, Bayview & Wellington Branch
Royal Bank of Canada
ON · AURORA, Ontario
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 47 mins ago
CC
Retail Shift Leader
Canna Cabana
Lacombe, AB
- Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 47 mins ago
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Territory Sales Representative - Calgary
Masco
AB · Calgary, Alberta
- Full-time
…the public on Behr’s product line. From time to time, you may lead a class or demonstration in the store to show customers how to properly stain a deck, paint trim, or find the proper…
Added 47 mins ago
TC
Retail Store Coordinator Full Time Winners/HomeSense - Cobourg
TJX Companies
Cobourg, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Added 1 hour ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Senior Management Team and Ancient Cedars Spa Leadership Team.
Added 1 hour ago
DD
DSW: Assistant Manager
DSW Designer Shoe Warehouse
Edmonton, AB
- Full-time
…ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this…
Added 1 hour ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
Project Management roles to lead and execute projects,
Added 1 hour ago
YM
Bilingual Retail Finance Customer Care Coordinator
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
…financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance…
Added 1 hour ago
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Seasonal Sales Support (Part-Time) - Diesel Vancouver Outlet
Diesel
Richmond, BC
- Part-time
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Walmart

Customer Service Manager

Renfrew, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

980 O'BRIEN RD, RENFREW, ON K7V 0B4, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, and ensure safety, security, loss-prevention, and company-program procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive retail tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Safety Procedures
Emergency Readiness
Loss Prevention
Cash Management
Register Auditing
Transaction Oversight
EAS Procedures
Operational Compliance
Staff Scheduling
Retail Operations
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Customer Concerns
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
EAS Systems
Failure To Deactivate Logs
Loss Prevention
Cash Management
Register Opening And Closing
Register Audits
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Credit Card Services
Walmart Protection Plans
Customer Loyalty
Evening And Weekend Availability

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