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Added 17 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 17 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 17 mins ago
WC
(CAN) Front End Checkout Team Associate PT
Walmart Canada
Drumheller, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 17 mins ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 17 mins ago
TC
Customer Service Coordinator Shoppers World Brampton Contract role
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 17 mins ago
IK
Service Advisor - Temporary
Inland Kenworth
Prince George, BC
- Full-time
- Temporary
In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding…
Added 32 mins ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Supports the customer experience and teamwork environment to achieve store and individual sales plan.
Added 32 mins ago
J&
Team Leader (Niagara, ON)
JACK & JONES
Niagara-on-the-Lake, ON
- Part-time
Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.
Added 32 mins ago
A
Third Key Holder
Ardene
Georgetown, ON
- Part-time
…procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the…
Added 32 mins ago
IF
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
WC
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Charlottetown, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
DA
Service and Parts Coordinator
Davis Auto Group
Strathmore, AB
- Full-time
…expanding into the Calgary region and looking for an experienced Service & Parts Coordinator to take a lead role in establishing the service and parts processing out of our Strathmore…
Added 32 mins ago
P
Customer Service /Inside Sales Representative | Service à la clientèle / Représentant des ventes internes
PLP
Montreal, QC
- Full-time
Under stand customers needs and provide exceptional service to the CustomerAnalyze and Prepare customer quotes in a timely mannerCheck all pricing and delivery information before entering…
Added 32 mins ago
EM
Automotive Detailer - Car Washer - Halifax
Enterprise Mobility
Halifax, NS
- $18 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 48 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 48 mins ago
C
Rogers Field Representative [Spectre Management]
CareerBeacon
Moncton, NB
- $49,400 to $72,800 CAD / year
- Full-time
Previous experience in sales or customer service is welcome, but not required
Added 48 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 1 hour ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
XT
Business Development Executive
XTL Transport, Logistics, Distribution
Toronto, ON
- Full-time
Lead business discovery to understand client business goals
Added 1 hour ago
A
Lead
adidas
AB · Edmonton, AB
- Full-time
Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Incorporate customer and service feedback to continuously improve software and machine performance

Walmart

Customer Service Manager

Winnipeg, MB, Canada

The minimum rate of pay for this position starts from $17.35. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.35.
Job type: Full-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

‎

Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1576 REGENT AVE W, WINNIPEG, MB R2C 3B4, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Inventory management
Compliance
Safety procedures
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-end operations
Customer loyalty
Cashier support
EAS systems
Loss prevention
Inventory
Safety compliance
Emergency readiness
Transaction oversight
Staff training
Operational standards
Merchandise deactivation
Audit
Walmart Protection Plans
Fast-paced environment

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