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Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 20 mins ago
U
Associate Manager - Community Team (Assassin's Creed)
Ubisoft
Montreal, QC
- Full-time
…content creation and player insights and feedback. The Associate Manager, Community Team, will be responsible for overseeing the daily operations of a team of Community Managers working on…
Added 35 mins ago
IG
Account Manager
Insight Global
Toronto, ON
- $80,000 CAD / year
- Full-time
- Exposure to manufacturing, production, or operations environments.
Added 1 hour ago
G
Executive Assistant
GRADIENT
Montreal, QC
- Full-time
…support event and course logistics, and assist with office operations to keep day-to-day activities running smoothly. This role requires a proactive, detail-oriented professional who can…
Added 1 hour ago
TT
Senior Coordinator, Human Resources
Toronto Tempo
Toronto, ON
- Full-time
Reporting to the Manager, Human Resources, the Senior Coordinator, Human Resources is a strategic, detail-oriented go getter who has experience in finding top talent, building…
Added 1 hour ago
AL
Diabetes Sales Specialist
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
…needs and expectations. This position reports to the District…
Added 1 hour ago
Director of Health, Safety & Environment
Clutch Technologies Inc.
Mississauga, ON
…function for a high-growth, multi-site production and logistics business. You will own the enterprise HSE mandate: setting the strategy, building the team and systems, shaping the culture,…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Port Elgin, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
C
Assistant Directeur - Cinéma Capitol St-Jean
Cineplex
Saint-Jean-sur-Richelieu, QC · GLX Cinecapitol
- Part-time
Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada’s #1 premier film exhibition company.
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and…
Added 2 hours ago
TR
Site Manager
Tecnicas Reunidas
Calgary, AB
- Full-time
We are seeking a Site Manager to join our Calgary office and support the project team. should be a senior construction professional with extensive experience managing the construction and…
Added 2 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
As Manager, Operations & Technology, you will manage and coordinate a broad portfolio that includes operations, technology, human resources administration, risk management, and…
Added 2 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Estevan, SK
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 2 hours ago
TT
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
- Full-time
We are looking for an experienced Manufacturing Operations Manager to take ownership of our day-to-day production operations and help us improve how our manufacturing business runs.
Added 2 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
We're looking for a Revenue Strategy & Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in…
Added 2 hours ago
Regional Support Manager - Western Canada
Hollywood Bowl Group
Calgary, AB
We’re looking for a Regional Support Manager to join our team and provide hands-on leadership to Centre Managers and their teams.
Added 2 hours ago
Assistant Manager
Hollywood Bowl Group
Waterloo, ON
Are you a highly motivated, engaging manager?
Added 2 hours ago
Assistant Manager
Hollywood Bowl Group
Barrie, ON
Are you a highly motivated, engaging manager?
Added 2 hours ago
General Manager
Hollywood Bowl Group
Toronto, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 2 hours ago
General Manager
Hollywood Bowl Group
Waterloo, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 2 hours ago
Assistant Manager
Hollywood Bowl Group
Calgary, AB
Are you a highly motivated, engaging manager?
Added 2 hours ago
VL
LSM - Full Time Concierge
Vantage Living Inc.
Salmon Arm, BC
- $22.75 USD / hour
- Full-time
…including supporting the leadership team in managing day-to day operations, service planning and labour utilization. Assists with the coordination of various site services during site…
Added 2 hours ago
VL
LSM - PT Weekend Concierge
Vantage Living Inc.
Salmon Arm, BC
- $21.5 CAD / hour
- Part-time
…including supporting the leadership team in managing day-to-day operations, service planning and labour utilization. Assists with the coordination of various site services during site…

Walmart

Customer Service Manager

Grand Falls-Windsor, NL, Canada

The minimum rate of pay for this position starts from $17.30. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.30.
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a flexible schedule, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Leadership
Training
Compliance
Transaction Oversight
Operational Standards
Team Management
Retail Environment

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