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Added 2 mins ago
TH
Coordinator, Community Engagement
Trillium Health Partners
Mississauga, ON
- Full-time
…teaching hospital affiliated with the University of Toronto, an associate member of the Toronto Academic Health Science Network, and a proud member of Mississauga Health (Ontario Health…
Added 2 mins ago
Production Associate
Swish Group of Companies
Peterborough, ON
Join Charlotte Products as a Production Associate
Added 2 mins ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot
St. John's, NL
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 mins ago
TH
Pro Sales Associate Full Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 mins ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot Canada
St. John's, NL
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 mins ago
S
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- Contract
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Construction Project Manager
Recipe Unlimited Corporation
Vaughan, ON
- Full-time
Coordinating equipment delivery and construction schedules
Added 2 mins ago
TH
Merchandising Supervisor Full Time (BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Full-time
…turns. Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution…
Added 2 mins ago
TH
SUPERVISEUR DE SECTEUR, MISE EN MARCHÉ EN MAGASIN, CANADA
The Home Depot Canada
Ottawa, ON
- Full-time
…turns. Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution…
Added 2 mins ago
E
Research Associate - Organic Chemist - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
- $55,000 CAD / year
- Full-time
…organization, with continued investments in modern facilities, equipment, and instrumentation while providing a rich environment for employees to develop their technical skills and careers…
Added 2 mins ago
TH
Overnight Freight Associate Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Added 17 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
As a Yard Associate, you’ll play a key role in delivering exceptional service to our customers by assisting with product selection, loading, and ensuring a safe and organized yard…
Added 17 mins ago
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Food Service Associate Full Time Temp
Maquise
St. John's, NL
- Full-time
Distribute supplies, utensils and portable equipment.
Added 17 mins ago
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Manager of Housekeeping and Laundry
Maquise
Orillia, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 32 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
London, ON
- Part-time
Added 32 mins ago
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Softgoods Associate (Part-Time)
Giant Tiger
Saint John, NB
- Part-time
Added 32 mins ago
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Hardgoods Associate (Part-Time)
Giant Tiger
Lloydminster, SK
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Store Associate (Part-Time)
Giant Tiger
Grand-Mère, QC
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Added 32 mins ago
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Store Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
Added 32 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
Added 32 mins ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
VON Canada (Ontario)
Hamilton, ON
- $23.77 to $25.4 CAD / hour
- Full-time
- Temporary
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 32 mins ago
E
Support Analyst
Experis
Hawkesbury, ON
- $29 to $35 CAD / hour
- Contract
Knowledge and experience working with Fortinet, FS, HPE, Ubiquiti and Mikrotik network equipment
Added 32 mins ago
E
Research Associate - Organic Chemist - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
- $55,000 CAD / year
- Full-time
…organization, with continued investments in modern facilities, equipment, and instrumentation while providing a rich environment for employees to develop their technical skills and careers…
Added 47 mins ago
UH
Scientific Associate I (Assay Development and Biophysics)
University Health Network
Toronto, ON
- Full-time
The Scientific Associate I, Assay Development and Biophysics, will contribute to an innovative, data-driven drug discovery programme supporting Target 2035, a global initiative to develop…
Added 1 hour ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Red Deer, AB
Ability to lift up to 50 lbs. independently and up to 300 lbs. with appropriate equipment and/or assistance from another associate.

Walmart

Customer Service Manager

Grand Falls-Windsor, NL, Canada

The minimum rate of pay for this position starts from $17.30. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.30.
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a flexible schedule, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Leadership
Training
Compliance
Transaction Oversight
Operational Standards
Team Management
Retail Environment

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