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Added 3 hours ago
T
Canadian Commercial Banking Associate
TD
St. Catharines, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 14 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 15 hours ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
CC
Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Crystal Clean Maintenance Ltd. is seeking a motivated, professional, and results-driven Sales Associate to develop new business opportunities throughout HRM and surrounding areas. The…
Added 1 day ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
The Manager, Development Communications is an experienced communications professional who plays a crucial role in supporting the Development team's efforts to raise philanthropic funds for…
Added 1 day ago
CH
Sales & Catering Manager - Courtyard by Marriott Edmonton Downtown
Concord Hospitality Enterprises
Edmonton, AB
- Full-time
Being the Sales & Catering Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales,…
Added 2 days ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 2 days ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
Reporting to the Manager, Operations the Client Service Associate, Insurance and Investments, will be the ‘glue’ that binds all client relationships together. You will be the first voice…
Added 2 days ago
W
(CAN) Gérant du service à la clientèle
Walmart
Kirkland, QC
- Part-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 2 days ago
EI
Technical Lead, Sustaining (CDU)
Ecolab Inc.
Calgary, AB
- Full-time
…Product Management and Project Management teams to translate business priorities into executable engineering plans while leading cross-functional efforts across mechanical, electrical,…
Added 2 days ago
Quality Production Associate - Machining (Afternoons)
INNIO
Welland, ON
📈 Keep Growing: Access a robust tuition and professional development program, as well as internal training and career development opportunities to expand your skills and advance your…
Added 2 days ago
EI
Software Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Working closely with the Software Engineering Manager and business teams, you will take ownership of assigned systems from requirements gathering through design, development, testing,…
Added 2 days ago
WC
Customer Service Manager
Walmart Canada
Renfrew, ON
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 2 days ago
WC
Director, Program Management
Walmart Canada
Mississauga, ON
- Full-time
…reviewing projections compared to actual results, identifying key performance indicators, and guiding return-on-investment analyses. The role may include tasks such as reviewing customer…
Added 2 days ago
WC
Customer Service Manager
Walmart Canada
Digby, NS
- $15 CAD / hour
- Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 2 days ago
OM
Associate Director, Search
Omnicom Media
Toronto, ON
- Full-time
As an Associate Director, Paid Search Activation, you will lead paid search strategy and performance across key platforms including Google Ads, Bing Ads and Amazon Search Ads ensuring…
Added 2 days ago
A
Community Growth Associate
Assemble
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
1–2 years in membership, account coordination, customer success, business development, or a similar client-facing role, with a track record of meeting or exceeding goals.
Added 2 days ago
MI
Account Associate, Commercial Insurance
Masters Insurance
Remote, Canada
- Full-time
- Remote
The successful candidate will be working with a supportive, industry-leading team of Account Executives to service and market an active, growing book of business. The position will allow…
Added 2 days ago
TT
General Sales Manager - Ottawa
Trane Technologies
Ottawa, ON
- Full-time
Assemble account teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.

Walmart

Customer Service Manager

Grand Falls-Windsor, NL, Canada

The minimum rate of pay for this position starts from $17.30. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.30.
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a flexible schedule, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Leadership
Training
Compliance
Transaction Oversight
Operational Standards
Team Management
Retail Environment

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