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Added 43 mins ago
RP
Business Development / Sales Account Manager
Roll Pro Security Shutters & Roll Up Doors
Concord, ON
- Full-time
As our business continues to grow, we are looking for a motivated and results-driven Business Development / Sales Account Manager to expand our dealer network, develop new business…
Added 1 hour ago
CR
Project Manager – Asset Preservation
COGIR Real Estate
Brossard, QC
- Full-time
We are seeking a Project Manager to join our Asset Preservation and Technical Services team. The successful candidate will be responsible for various asset preservation projects, requiring…
Added 1 hour ago
TS
Customer Service Specialist
TCL Supply Chain (Supply Chain)
Acheson, AB
- Temporary
Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
Added 1 hour ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are hiring a Talent Acquisition & HR Manager to own hiring end to end and run the day-to-day HR operations that keep our people experience consistent and compliant. You will report to…
Added 2 hours ago
IG
Account Manager
Insight Global
Toronto, ON
- $80,000 CAD / year
- Full-time
Insight Global is looking for a highly organized Account Manager to support existing customer relationships and ensure projects, orders, and client requests are executed smoothly.
Added 2 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are hiring a Talent Acquisition & HR Manager to own hiring end to end and run the day-to-day HR operations that keep our people experience consistent and compliant. You will report to…
Added 2 hours ago
GC
Senior Accountant
GPI Chartered Professional Accountants
Fernie, BC
- Full-time
Audits of not-for-profit societies and trust-account reports
Added 3 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 4 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Estevan, SK
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 4 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
Run live target-account pilots with the Sales Manager to validate playbooks on real enterprise deals.
Added 4 hours ago
CC
Manager, Business Development - Western Canada
Compass Canada
Calgary, AB
- Full-time
The Manager, Business Development will report to and support a Director, Business Development in their pursuit of new business opportunities, pipeline development, and the creation of…
Added 4 hours ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
As a Regional Retail Marketing Manager, you will be a hands-on field leader responsible for driving Same Store Sales (SSS) growth across a portfolio of key accounts within Food Service and…
Added 4 hours ago
TW
Wealth Compliance Officer
Thrive Wealth Management
Regina, SK
- Full-time
Reviewing and evidencing approval for new accounts, trades, KYC updates, and account changes.
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 4 hours ago
A
Représentant(e) des ventes en relations bancaires, Marché intermédiaire/Banking Relationship Sales Representative, Mid-Market
ADP
Montreal, QC
- Full-time
Added 4 hours ago
WC
Consumables Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 4 hours ago
WC
(CAN) Cashier
Walmart Canada
Thunder Bay, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
Part Time Pharmacy Assistant
Walmart Canada
Burnaby, BC
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 5 hours ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
Pinchin is seeking a Senior Project Technologist to join our Building Science and Sustainability team in Kelowna. This role reports to the Operations Manager.
Added 5 hours ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 6 hours ago
L
Deli Assistant Department Manager - Full Time
Longo's
Bolton, ON
- Full-time
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 6 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Toronto, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Walmart

Customer Service Manager

Grand Falls-Windsor, NL, Canada

The minimum rate of pay for this position starts from $17.30. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.30.
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining compliance with company standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a flexible schedule, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety
Leadership
Training
Compliance
Transaction Oversight
Operational Standards
Team Management
Retail Environment

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