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Added 47 mins ago
W
(CAN) Front End Team Lead-1
Walmart
Charlottetown, PE
- Full-time
3. Handles customer and associate concerns and provides guidance as required.
Added 47 mins ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 47 mins ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Surrey, BC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 2 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
Goderich, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Kingston, ON
- Full-time
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…
Added 2 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Surrey, BC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
BP
Seasonal Event Outfitter
Bass Pro Shops
Barrie, ON
- Part-time
Reporting to the Group Sales Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the…
Added 3 hours ago
SD
Administrateur de magasin temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Part-time
Répartir périodiquement les frais payés au moyen de la carte de crédit du magasin.
Added 3 hours ago
W
(CAN) Front End Checkout Team Associate (LC)
Walmart
Kingston, ON
- Part-time
…positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has successfully completed required training to handle alcohol…
Added 9 hours ago
CC
Financial Associate - MFDA
Coast Capital
Richmond, BC
- Full-time
Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years.…
Added 9 hours ago
TH
Front End Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 10 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · BC · West Vancouver Thrift Store
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 10 hours ago
W
Cashier / Front End Checkout Team Associate
Walmart
Port Alberni, BC
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 10 hours ago
W
(CAN) Cashier
Walmart
Regina, SK
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 11 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 11 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 11 hours ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years.…
Added 13 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Steinbach, MB
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 13 hours ago
MC
Full-time and Part-time Sales Associate (CA14 Vaughan Mills)
Miniso Canada
Vaughan, ON
- Full-time
- Part-time
We are looking for a Full-time and Part-time Sales Associate to join us in our Vaughan Mills location.
Added 14 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 14 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.

Walmart

Customer Service Manager

Port Hawkesbury, NS, Canada

The minimum rate of pay for this position starts from $17.95. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Full-time
Posting language: English
Posted: Nov 7, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

47 PAINT ST UNIT 17, PORT HAWKESBURY, NS B9A 3J9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Retail Operations
Cash Management
Loss Prevention
Team Training
Conflict Resolution
Inventory Management
Safety Compliance
Operational Standards
Transaction Oversight
Communication
Adaptability
Time Management

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Merchandise
Audit
Operational Standards
Team Management

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