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Added 23 mins ago
W
(CAN) Front End Team Lead-1
Walmart
Charlottetown, PE
- Full-time
5. Review completed schedules with People Lead.
Added 23 mins ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 23 mins ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 23 mins ago
TT
Retail Store Coordinator Full Time - Ancaster
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 53 mins ago
Area Manager II, YYZ4
Amazon
Brampton, ON
…to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels…
Added 1 hour ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build and maintain SKU-level purchasing plans for each supplier from sales history, forecasts, seasonality, lead times, MOQs and inventory targets.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 1 hour ago
CO
Automotive Sales Consultant (Vancouver Mitsubishi/Company of Cars)
Company of Cars
Vancouver, BC
- Full-time
…selection of new Mitsubishi vehicles and premium pre-owned…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
AM
Pharmacy Manager
Apple-Hills Medical Pharmacy
Toronto, ON
- Full-time
An outstanding opportunity for an experienced pharmacist to lead a progressive independent community pharmacy - Liberty Market Pharmacy - 171 East Liberty Street, Toronto.
Added 2 hours ago
GM
Business Operations and Product Development Lead
Global Medical Products Inc.
Burlington, ON
- Full-time
Role Description The Business Operations and Product Development Lead to support and coordinate
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 2 hours ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Toronto, ON · Scarborough, ON, Canada
- Part-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 2 hours ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing…
Added 2 hours ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Participate or lead continuous improvement activities
Added 3 hours ago
CG
Food Service Supervisor, Temp
Compass Group Canada
Sudbury, ON
- Part-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 3 hours ago
OA
Night Shift Machine Operator
Oldcastle APG
Balzac, AB
- Other
…superior product. This position will manufacture and maintain inventory for an extensive selection of hardscape concrete…
Added 3 hours ago
TV
Medical / Clinical Aesthetician
The Vancouver Aesthetician
Vancouver, BC
- Full-time
You're warm and calm, and able to lead clients successfully through uncomfortable situations.
Added 3 hours ago
OA
Machine Operator
Oldcastle APG
Balzac, AB
- Other
…superior product. This position will manufacture and maintain inventory for an extensive selection of hardscape concrete…
Added 3 hours ago
CG
Food Service Supervisor
Compass Group Canada
Grand Falls-Windsor, NL
- Full-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 4 hours ago
CG
Food Service Supervisor
Compass Group Canada
Grand Falls-Windsor, NL
- $19.1 CAD / hour
- Full-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 4 hours ago
CG
Food Service Supervisor, Temp
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $19.75 CAD / hour
- Part-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 4 hours ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Control access to the dispensary with respect to inventory and patient confidentiality

Walmart

Customer Service Manager

Port Hawkesbury, NS, Canada

The minimum rate of pay for this position starts from $17.95. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.95.
Job type: Full-time
Posting language: English
Posted: Nov 7, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

47 PAINT ST UNIT 17, PORT HAWKESBURY, NS B9A 3J9, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer Service
Leadership
Retail Operations
Cash Management
Loss Prevention
Team Training
Conflict Resolution
Inventory Management
Safety Compliance
Operational Standards
Transaction Oversight
Communication
Adaptability
Time Management

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Merchandise
Audit
Operational Standards
Team Management

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