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Added 6 mins ago
JI
Gatehouse Associate
J.D. Irving, Limited
Amherst, NS
- Full-time
Report any violations, theft, accidents, or injuries to the store manager
Added 6 mins ago
SC
shift supervisor - Store# 04808, SIERRA SPRINGS - AIRDRIE
Starbucks Coffee Company
Airdrie, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 6 mins ago
SC
chef de quart - Store# 73077, PLACE ST-EUSTACHE
Starbucks Coffee Company
Saint-Eustache, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 34 mins ago
G
Project Controls Coordinator - Buildings
Graham
Vancouver, BC
- Full-time
…Buildings Division. Reporting to the Senior Project Controls Manager, this role partners with project teams to ensure adherence to project controls processes and standards, provides…
Added 34 mins ago
HM
Internal Medicine
Health Match BC
Vancouver, BC
- Full-time
…discharge planning/prescriptions and consultation with clinic operations, nursing staff and nursing clinical…
Added 34 mins ago
JU
District Sales Manager - Canada
JIE USA, INC.
Canada
- Full-time
We are seeking an experienced, results-driven District Sales Manager to drive profitable growth through a combination of direct OEM account management and independent distributor/channel…
Added 34 mins ago
JA
Senior Customer Service Representative
JemPak, a First Quality Company
Concord, ON
- $60,000 to $70,000 CAD / year
- Full-time
…contribute to continuous process improvement initiatives. The Manager will be responsible for fostering a productive and positive team environment, to ensure the supply chain team are…
Added 1 hour ago
SC
shift supervisor - Store# 29915, BLOOR & WEST MALL
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
chef de quart - Store# 04066, FAIRVIEW POINTE CLAIRE
Starbucks Coffee Company
Pointe-Claire, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 78413, EVANS RD & COMMERCIAL COURT
Starbucks Coffee Company
Chilliwack, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04482, CENTRAL PARK - KELOWNA
Starbucks Coffee Company
Kelowna, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 67192, 858 SACKVILLE DRIVE
Starbucks Coffee Company
Lower Sackville, NS
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 54052, FRASER HWY & 264TH STREET
Starbucks Coffee Company
Langley Twp, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 1 hour ago
NB
ANALYST
National Bank of Canada
Montreal, QC
- Temporary
You will report to the Manager, Global Wire and TVM Operations, collaborating daily with a dynamic team of specialists. You will join a passionate and growing group of 32 Analysts and…
Added 1 hour ago
NB
Operations Agent
National Bank of Canada
Laval, QC
- Full-time
A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your…
Added 1 hour ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
New Minas, NS
- Full-time
Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
Added 1 hour ago
GE
Blaze Bar & Grill Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Hotel Maintenance Supervisor *Tsuut'ina Nation Members Only*
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
This position reports to the Facilities Manager.
Added 2 hours ago
LM
Assistant Manager, Housekeeping - River Rock Casino Resort
Lahal Management LP
Richmond, BC
- $60,000 to $70,000 CAD / year
- Full-time
We take pride in delivering exceptional stays that feel warm, seamless, and thoughtfully prepared. The Assistant Manager, Housekeeping plays a key leadership role in ensuring our guest…
Added 2 hours ago
SE
B2B Account Manager
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description The Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for some work from home. This role is responsible for managing a portfolio of…
Added 2 hours ago
RC
Assistant Store Manager
Rexall Care Network
Whistler, BC
- Full-time
Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store…

Walmart

Customer Service Manager - PT

Sherwood Park, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Oct 18, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

239 WYE RD, SHERWOOD PARK, AB T8B 1N1, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing cash controls, overseeing transactions, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Team coordination
Retail operations

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-end operations
Customer loyalty
Cashier support
EAS systems
Safety procedures
Emergency readiness
Theft prevention
Inventory
Merchandise
Audit
Workday
Leadership
Operational standards

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