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Added 1 min ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
Sr. Manager, AML Advisory, with support and guidance from the Chief Anti-Money Laundering Officer of Capital One, serves as the compliance advisor and partner for our Canadian…
Added 1 min ago
S
Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
Reporting to the Corporate Controller, the Manager of Corporate Accounting and Financial Reporting provides hands-on support for corporate accounting, consolidation, financial reporting,…
Added 31 mins ago
Capital Project Risk Management Specialist
Infrastructure Ontario
Toronto, ON
…recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial…
Added 31 mins ago
EE
Commercial Services Analyst
Emera Energy
Halifax, NS
- Full-time
…as you are in a fast-paced, energetic, and entrepreneurial business delivering critical energy services to customers across North…
Added 1 hour ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
StoneRidge Insurance Brokers is seeking an experienced Financial Manager to oversee the financial management of our real estate portfolio and related entities. You’ll lead accounting…
Added 1 hour ago
CS
Operations manager - trade, broadcasting and other services
CDI Spaces
Edmonton, AB
- From $165,600 CAD / year
- Full-time
- On-site
Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
ZG
General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
How many companies can say they’ve been in business for over 180 years?!
Added 2 hours ago
B
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.
Added 2 hours ago
A
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
Aliaxis
Canada
- Full-time
We currently have an exciting opportunity as a Corporate Card & Travel Expense Specialist. This role is based in our Office at Verdun in and reports to the Manager, Accounts Payable .
Added 2 hours ago
IG
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
IPEX Group
Canada
- Full-time
We currently have an exciting opportunity as a Corporate Card & Travel Expense Specialist. This role is based in our Office at Verdun in and reports to the Manager, Accounts Payable .
Added 2 hours ago
J
Automation Manager
JLL
Pitt Meadows, BC
- Full-time
We are seeking an experienced Automation Manager to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. The role…
Added 2 hours ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
…assist with achieving the goals and objectives relating to business development as set forth by the Branch Manager at multiple…
Added 2 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
W
customer service manager
Walmart
Hanover, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
S
Asset Protection Partner
sephora.com
Halifax, NS
- $25 to $30 CAD / hour
- Full-time
The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.
Added 2 hours ago
R
Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
Independently propose solutions to problems and, leveraging business and strategic insights, recommend a course of action to reporting manager and team members
Added 2 hours ago
T
Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
The Manager will serve as a key interface between EUC Governance, Technology, Information Security, Risk and business segments, translating governance strategy, risk and control objectives,…
Added 2 hours ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
KC
Office manager
KM Care Services
Winnipeg, MB
- From $32 CAD / hour
- Full-time
- On-site
Assist in the preparation of operating budget and maintain inventory and budgetary controls
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…

Walmart

Front End Customer Service Manager

Fort Saskatchewan, AB, Canada

The minimum rate of pay for this position starts from $16.95. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $16.95.
Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

‎

Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9551 87TH AVE, FORT SASKATCHEWAN, AB T8L 4N3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing staff, overseeing transactions, maintaining safety standards, and promoting company programs.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires availability for a flexible schedule including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Operational management
Cash management
Conflict resolution
Staff training
Loss prevention
Inventory management
Compliance
Safety procedures
Transaction oversight
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Compliance
Staff Training
Inventory Control
Transaction Processing
Operational Standards
Customer Loyalty
Workplace Safety
Emergency Readiness
Merchandise Deactivation
Audit
Register Control
Fast-paced Environment
Physical Demands

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